Truist

3.3
18 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
6650 N MACARTHUR BLVD, IRVING, TX
75039, United States

Hours

Reviews

3.3
18 reviews
5 stars
9
4 stars
2
3 stars
0
2 stars
0
1 star
7
  • KK
    Kumar M (Kumar)
    3 days ago
    4.0
    Nice
  • PC
    Punati satish chowdary
    Jul 29, 2025
    1.0
    Service is very poor, I went to open a new checking account for 3 times alway busy and excuses.
  • SM
    Servado M
    Feb 28, 2024
    1.0
    This bank has a bunch of amateurs working here . So I had some fraud in my account so I had to lock my account but I never closed it due to me not being able to change my direct deposit! My direct deposit would go through my old locked account no problem for a couple weeks now. But I’ve been going to this branch to force pay my check out my Locked account . So I’m guessing the young lady amateurs they have working as tellers completely blocked the account from any incoming transactions because they just felt Like it!? I spoke to another Truist branch and the said they had no business doing that ! Now I have to wait a whole 2 extra weeks for my check that was suppose to hit a long time ago! Please do not go here ! I’ve never had a bad experience with Truist until I started going here! All because the rookies didn’t want to force pay my direct deposit into my other accounts ! The lady’s could care less that I needed my funds and they completely ruined my month. I have to pay bills I have to pay rent!!!! I have no time to wait for the convenience of this branches tellers!!!
  • PW
    Pooja’s cr8ve World
    Oct 4, 2019
    1.0
    Misleading and dishonest staff. They promise things that they don't meet.

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.