Capital One Bank

2.9
99 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
9461 Fm 1960 Bypass Rd W, Humble, TX
77338, United States

Hours

Reviews

2.9
99 reviews
5 stars
40
4 stars
5
3 stars
2
2 stars
5
1 star
47
  • C7
    Cheapskate 713
    Oct 26, 2025
    1.0
    I knew going in they had low ratings, still due to the interest rate I proceeded. Show up Friday and they're closed inside with no explanation. And hard to reach them over the phone. Smh. Will be pulling my money from here asap.
  • LL
    Lorie
    Oct 10, 2025
    1.0
    BAD BUSINESS JUST SHARKS HERE 1 star bcuz you have to. DO NOT TRUST PUTTING CASH IN THIS MACHINE. I PUT $480 cash in, in 20's, they got stuck & I was able to get 1-$20 out. The machine pulled the rest back in and gave me no receipt-like the transaction NEVER happened. She told me I had to call the claims dept to file a claim. Said there was no way she could help/verify or get my money back. Trash..straight trash... No help..money just sucked up in inside atm I HAVE NOO TRUST IN THIS BANK ANYMORE. AT ALL!! BE CAREFUL WITH DEPOSITS FOR SURE Also, no one wanted to help, multiple workers were walking out of the bank and annoyed I asked for help. One apologized to another worker because she opened the door & I asked for help. A Hispanic lady, a Hispanic guy & African American supposed manager. They put no sign on the machine. They don't care if it takes your money. All they care about is getting more money stuck in their machine or deposit.
  • CM
    Coppelia Marie
    Sep 13, 2025
    5.0
    We had a teen account for my son, but ran into some issues online when we tried to move to a regular account. At this branch, a super friendly guy helped us (was it Zenon? It was a really cool name!) We chatted, laughed, he helped my son open the account & did it all pretty fast. Great experience! We are happy Capital One customers!
  • SC
    S “Ms Picky” C
    Sep 4, 2025
    5.0
    I lost my credit card and needed to get a new one. This was the closest one to my location at the time so I went in to see if I could get a same day card. Well it is not an option at this bank but the pleasant and friendly employee explained the process on how to make it happen and give some tips and tricks on how i could access my funds. I must give Vashelle's customer service a 5 star and I am very Picky which says alot! Keep up the good work!
  • JN
    Jessica Norris
    Aug 25, 2025
    5.0
    Daniela was extremely helpful. Helped me gain online access to my business checking account. Was very knowledgeable and very nice.

Frequently Asked Questions About Capital One Bank

What are the Capital One Bank Humble TX branch's regular operating hours?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Does the Capital One Bank in Humble offer drive-through banking services?

Yes, the Humble branch provides drive-through services during the same hours as the branch: Monday to Friday 9:00 AM - 5:00 PM, and Saturday 9:00 AM - 1:00 PM. It is closed on Sundays.