At a full service location assisting a client to get a bank verification. The teller told the client that they did not do that on site even though they were full service and he would have to go online after attempting to get it online and speaking to a manager he was redirected back to the brick and motor location again. Please note here that the client was using Uber so this is now costing him more money to do something that he was told could not be accomplished upon returning to the bank and being on the phone with the same manager, Miss Raven. She now stated it would have to be through her and that she would email after it was agreed-upon that the document would be emailed. She changed and said oh no I’m unable to email it and it can only now be faxed . The overall experience indicative of poor training, poor communication and poor customer service from both the in person location and the online service. To state we are highly disappointed is an understatement.
LC
Liston Cosmas
Dec 29, 2025
1.0
Line is too long and the tellers are very slow
TB
Thomas Burgess
Dec 16, 2025
1.0
Closed earlier than advertised
C7
Cheapskate 713
Oct 26, 2025
1.0
I knew going in they had low ratings, still due to the interest rate I proceeded. Show up Friday and they're closed inside with no explanation. And hard to reach them over the phone. Smh. Will be pulling my money from here asap.
LL
Lorie
Oct 10, 2025
1.0
BAD BUSINESS
JUST SHARKS HERE
1 star bcuz you have to. DO NOT TRUST PUTTING CASH IN THIS MACHINE. I PUT $480 cash in, in 20's, they got stuck & I was able to get 1-$20 out. The machine pulled the rest back in and gave me no receipt-like the transaction NEVER happened.
She told me I had to call the claims dept to file a claim. Said there was no way she could help/verify or get my money back.
Trash..straight trash...
No help..money just sucked up in inside atm
I HAVE NOO TRUST IN THIS BANK ANYMORE. AT ALL!!
BE CAREFUL WITH DEPOSITS FOR SURE
Also, no one wanted to help, multiple workers were walking out of the bank and annoyed I asked for help. One apologized to another worker because she opened the door & I asked for help. A Hispanic lady, a Hispanic guy & African American supposed manager.
They put no sign on the machine. They don't care if it takes your money. All they care about is getting more money stuck in their machine or deposit.
What are the Capital One Bank Humble TX branch's regular operating hours?
The branch is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Does the Capital One Bank in Humble offer drive-through banking services?
Yes, the Humble branch provides drive-through services during the same hours as the branch: Monday to Friday 9:00 AM - 5:00 PM, and Saturday 9:00 AM - 1:00 PM. It is closed on Sundays.
What services are available at Capital One Bank Humble TX?
Services include Branch Drive-Up, Coin Machine, Night Drop, ATM, and Walk-Up ATM among others.
Where is Capital One Bank located in Humble, TX?
The bank is located at 9461 Fm 1960 Bypass Rd W, Humble, TX 77338, USA.
Can I find a Capital One ATM near the Capital One Bank in Humble?
Yes, there is a Capital One ATM nearby to conveniently access banking services.
Are there other banks or financial services near Capital One Bank Humble?
Yes, nearby you can find Truist, Chartway Credit Union, and Amegy Bank for additional financial services.
What dining options are available near Capital One Bank Humble for a meal before or after banking?
You can visit Brooklyn Pizzeria, Cafe Gripon's Churros and Crepes, Firehouse Subs, Ceviches Mariscos, Vibes bar and grill, Georgia's Catfish Kitchen, Mean Burger, Los Cucos, or Pho Dien 1960 for a variety of dining choices nearby.
Does Capital One Bank Humble offer online or mobile banking options?
While the profile highlights services like online banking and money transfer, you can visit their website at http://www.capitalonebank.com for detailed online and mobile banking options.
How can I contact Capital One Bank Humble TX?
You can reach them by phone at +1 713-435-7125 or send a fax to +1 713-435-7126. Their Facebook page is https://www.facebook.com/159051550787006.
Are there any fitness or wellness centers near Capital One Bank Humble TX?
Yes, 9Round Fitness, a kickboxing club and gym, and Nails Club, offering nail salon and skin care services, are located nearby for your wellness needs.