Wells Fargo Bank

3.0
41 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
9413 Katy Fwy, Houston, TX
77024, United States

Hours

Reviews

3.0
41 reviews
5 stars
19
4 stars
2
3 stars
1
2 stars
0
1 star
19
  • PG
    Priscilla Garza
    Jul 29, 2025
    1.0
    This is hands down the worst Wells Fargo branch I’ve ever dealt with. The experience was so consistently poor that I ultimately had to close all of my accounts. There’s an obvious reason why they have such a high turnover rate with their bankers, people don’t stay long in toxic environments. The branch manager is shockingly unprofessional and lacks basic competence. It’s no surprise they’ve lost many high-net-worth clients. The level of disorganization, lack of follow-through, and dismissive attitude toward clients and selective interpretation of rules is unacceptable.
  • AS
    Alexis Sandoval
    Apr 2, 2025
    1.0
    I am currently sitting here trying to update some information that’s needed I opened an account last night online there is a issue with there online system messing up my phone number know I am having the most difficult time here I don’t Carrie around my SSN because I did get robbed at gun point last year so scared to take my personal information anywhere know and days ! This lady said I can’t take a picture of your SSN EVEN THO THEY ARE JUST NEEDING TO MAKE SURE ITS ME SHE SAID ILL BE BACK AND SHE HAS NOT RETURNED IVE BEEN SITTING HERE LOOKING DUMB thinking I could get some assistance for a FIRST TIME CUSTOMER WITH WELL FARGO
  • II
    Icanafford It
    Nov 22, 2022
    1.0
    Fred Carter and yasir Mansoor sat in thier office doing nothing, while customers waited. I waited 25 minutes and left. Terrible customer service.
  • HM
    H M
    Oct 22, 2022
    5.0
    This is my local branch. I have found every member of staff to be extremely helpful and polite to me and to other customers. They have a lot of time for you Great job!
  • LS
    Lydia Smith
    May 11, 2021
    4.0
    They are fine.

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 9413 Katy Fwy in Houston offer?

Wells Fargo Bank offers personal and business checking accounts, credit cards, savings tools, and a full suite of banking solutions.

What are the regular business hours of Wells Fargo Bank at this location?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.