Wells Fargo Bank

3.3
43 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
9577 Jones Rd, Houston, TX
77065, United States

Hours

Reviews

3.3
43 reviews
5 stars
21
4 stars
3
3 stars
2
2 stars
0
1 star
17
  • YY
    yackum_
    Dec 3, 2025
    1.0
    Enjoy waiting in line while 5 employees stand behind the counter and appear to be busy. Idk why it's so hard for this branch to just FUNCTION
  • VV
    Vanessa
    Sep 19, 2025
    1.0
    This branch has the worst unprofessional representatives Especially Tania who called my husband who flirted with my husband and was rude to me not once did she call too see if I got my card in the mail very awkward moment through the whole process I’ve banked with Wells Fargo for a very long time and her service was very unprofessional and I don’t blame my husband Jose for giving you a survey . She didn’t make me. Feel welcome at all. Instead, she only treated me like a transaction.Tania you should be retrained with no raise for how low you treated me And no follow up . You gave a bad tase for Wells Fargo .Hope they train you better and make sure you call the wife too not Just the husband cause you want to flirt with him .
  • AB
    Adam Benton
    Sep 14, 2016
    1.0
    This location is absolutely horrible! Their customer service stinks and I would never recommend going into this location ever. The service manager behind the counter was extremely rude and when I asked to talk to the bank manager she told me I had to sit in a chair otherwise she would not go and get the store manager. I am not a dog and will not sit on command. When I told her I would not sit in a chair and she told me then she would not go get the manager. I work in customer service and pride myself on excellent customer service and this place provides zero customer service.

Frequently Asked Questions About Wells Fargo Bank

What products and services does Wells Fargo Bank at 9577 Jones Rd offer?

They offer deposit products including personal and business checking accounts, credit cards, and savings tools.

What are the opening hours of this Wells Fargo Bank branch?

The branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.