Wells Fargo Bank

3.2
39 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings BankWells Fargo
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
5311 Weslayan St, Houston, TX
77005, United States

Hours

Reviews

3.2
39 reviews
5 stars
19
4 stars
2
3 stars
2
2 stars
0
1 star
16
  • MD
    Mark Duell
    Dec 18, 2025
    5.0
    Great knowledgeable staff
  • JJ
    JB
    Dec 9, 2025
    1.0
    The ATM is out of cash again early in the morning before I go to work. I remember the last time I came to this location the banker that was temporarily over there had an attitude just like the other comments say this guy told me when he was disrespectfully greeting me that he was feeling iffy so he didn't know how he was going to feel today. Y'all need to fix this this is craziness. Also why are the employees taking up the front parking spaces?
  • KB
    Kevin B
    Oct 1, 2025
    1.0
    They only make change if you have a certain type of account with them. If you are a customer but not with the a specific type of account they are unhelpful. Not sure why you wouldn’t do something easy for an existing customer. It’s not like it’s some random person walking in, and even if it was, why not just make change for them? You’re a bank.
  • JH
    Jonathon H
    Aug 29, 2021
    3.0
    The ATM is useful, but the drive-through lines for all other services are very slow.
  • BB
    Brittany Blacklock
    Mar 8, 2017
    1.0
    Patricia M. (front teller) has NO customer service what so ever!!! Sad!! I was not properly greeted I just kinda new I was next in line so I approached, after advising Patricia M. would like to withdraw $1k, She asked If this was an IRS refund return? I replied yes! Patricia M. then stated the funds would not be available until tomorrow. I asked well what funds are available her reply $3.61. I was not given any real explanation furthermore any options on what to do next other than "Come back tomorrow"!. After leaving that branch I went to the branch right down the way on Westheimer Rd. where the First thing the Teller said When I approached was "HAPPY BIRTHDAY" due to my birthday this month... not to mention Krystal treated me 1000x better in the customer service world!!!! Will be giving that branch manager a wonderful call to express. Patricia M. could def use some CUSTOMER SATISFACTION tips from Krystal!! BTW Krystal also said there were no holds on my account and I was able to withdraw my $1k!!! Kudos to Krystal :)

Frequently Asked Questions About Wells Fargo Bank

What type of banking services does Wells Fargo Bank at 5311 Weslayan St offer?

This Wells Fargo branch offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours of Wells Fargo Bank on weekdays?

The bank is open from 9:00 AM to 5:00 PM Monday through Friday.