Wells Fargo Bank

2.9
64 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
5219 Richmond Ave, Houston, TX
77056, United States

Hours

Reviews

2.9
64 reviews
5 stars
27
4 stars
3
3 stars
2
2 stars
2
1 star
30
  • AA
    AY
    Oct 24, 2025
    1.0
    Friday 1 teller 10am get behind a guy getting multiple cashier checks. What a joke of a bank !!!
  • MM
    Meli Is On The Moon
    Oct 6, 2025
    5.0
    Liz was a great help!! Was having issues trying to get a replacement card. She could have shown me how to on my phone and sent me along the way but she walked me through it and made sure I was squared away! Which is a great help for my anxiousness, I left here knowing I was taken care of so it’s a good start to the week (instead of wondering if I did my end correctly and worrying all week). Thanks Liz!
  • SB
    Sloan Burton
    Dec 15, 2023
    1.0
    My card got stuck in the ATM due to some kind of power outage. The staff refused to help or even come to the door (plenty of people inside the building, around 4:45 PM). Worst customer service of any industry I've ever experienced in my entire life. Cancelling my account tomorrow with this joke of a company -- if you are reading, do yourself a favor and avoid this bank
  • AM
    Aileen McComiskey
    Nov 17, 2023
    5.0
    Such a wonderful and helpful location. Manager Stephanie took the time to walk me through a self service process and took the time to make herself available to my questions. Really great experience
  • MT
    Michael Tounsi
    Sep 23, 2020
    1.0
    This comment is not specific to this branch whose staff are extra friendly. But after 5 years of banking with Wells Fargo I've had it with them. They are the worst of the worst. They don't value their customers and they couldn't care less about your needs. Not a single time they were able to accommodate my needs. Everything is set up by computer programs that customer service people are totally helpless. Can't wait to move my accounts to a smaller local bank.

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank at 5219 Richmond Ave offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, savings tools, and deposit products. They help with everyday finances and planning for the future.

What are the operating hours of Wells Fargo Bank at this location?

The bank operates Monday through Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays, Sundays, and on holidays such as November 11 and November 27, 2025.