Wells Fargo Bank

3.1
80 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
235 W 20th St, Houston, TX
77008, United States

Hours

Reviews

3.1
80 reviews
5 stars
38
4 stars
2
3 stars
5
2 stars
1
1 star
34
  • MZ
    Maryam Zare
    Oct 18, 2025
    1.0
    I wish I could give zero stars. Rubi was extremely rude and unprofessional. She made discriminatory comments about my nationality and refused to assist me even though I’m a U.S. citizen with a valid passport. She told me to go to another branch instead of helping me. Completely unacceptable behavior.
  • JG
    Jasmine Gadelmola
    Oct 14, 2025
    5.0
    Staff are very nice
  • DR
    Destiny Rice
    Aug 23, 2025
    1.0
    I came here yesterday on an appointment to establish a business account , I worked with a woman by the last name of Amanda Estrada . I was having a rough morning bc I lost my passport . But I did make it to my appointment on time . I was a bit unprepared and she rushed me and told me I could come back tomorrow if I wasn't prepared bc it was busy however the branch was not busy and she had available reps standing at the door . She didn't emphasize with me , she gave me a weird vibe as if I didn't belong there anyway . I was unable to open my account and she was not able to explain why all she said was there's something with your information . She made it seem like I'm trying to help you but it's not going to work anyway energy and it didn't . I didn't like my interaction I work in banking at BOA , and I didn't like my experience at all . She could've made a call to give me a better explanation as to why I couldn't open the account . She even mentioned she was not the Buisness rep anyway , and the actual business rep was busy . She gave fake and irritable / I don't recommend her or this branch . Especially if you're black .
  • NG
    Nina Gomez
    Aug 21, 2025
    5.0
    Chino was great helping us set up an account! Thank you.
  • CN
    Charles Novo
    Aug 19, 2025
    5.0
    Some people have jobs, and it typically shows. Other people have professions, and that shows as well. Mr. Chino Floyd belongs to the latter group which he has shown over the last forty-five minutes, helping a seventy-seven year old navigate the Wells Fargo mobile banking app. Patience, good humor, personal attention— he has shown each quality. He is an outstanding employee.

Frequently Asked Questions About Wells Fargo Bank

What products and services does Wells Fargo Bank at 235 W 20th St offer?

This Wells Fargo Bank branch offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for the Wells Fargo Bank branch in Houston, TX?

The branch is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.