Wells Fargo Bank

Reviews

• MH

  Monica H

  Nov 26, 2025
  5.0
  I love them.They are always very nice to me
• SM

  Shae Morgan

  Aug 16, 2025
  1.0
  Not good at all. Came in to open an account before 12 and was rejected. Why would it be this hard to open a bank account for my daughter. She got her first pay check and this has ruined her happy moment.
• YJ

  Yin Junke

  Sep 9, 2023
  1.0
  既然是周六，为什么不提前告诉我一个小时以后下班？我等了45分钟后才告诉我15分钟后就下班，让我回家后自己打电话咨询。这种服务方式让我很失望。本人加入富国银行快二十年了，一直心存感激，服务态度一流，第一次出现这种情况，为富国银行的服务质量担忧！
• LE

  Lega ESP

  Apr 3, 2023
  1.0
  It was a frustrating experience that took me this Saturday with the first Bank in this country that I chose as the best option to open my first Bank Account in the USA. In a hurry I went to this agency to make a deposit first thing in the morning. Later I retired not realizing that I forgot my wallet with ALL MY DOCUMENTS including my Green Card, unfortunately I realized that I had forgotten it at said bank agency at 12:30 pm. I went back immediately but it was already closed. I had an international flight the next day which I missed. Because? because they simply did not have the time or interest in making me a call as I was a bank customer. when they have the obligation to notify their clients when a document is forgotten. They did not do it (I MISSED MY FLIGHT) I lost a lot by not being able to travel in a situation of high magnitude that I had planned in my country many months ago. IN AGENCY I returned on Monday and neither of the two ladies who attended me were clear in their reasons why they did not communicate with me, they did not know how to agree on what to respond since their response was different from each one. Then I called the complaints department and the escalation young man who answered me simply told me that it is the client who has to go back to get their things, and that they are too busy that they have to attend appointments and daily transactions to call a client because I forgot your documents. I never thought I heard such a despotic explanation. That perhaps we only matter when we take money to the bank and take bank credits. What kind of person gives such a response when they have no idea what causes an agent not to bother to call if a customer forgets their wallet complete with credit cards, debit cards, ID, driver license? , green card etc. when they were able to look up my bank profile and call me, I do it with my clients and my company does not have the number of agents working that they have. I los a lot of money cause they didn’t notified me on the hole morning.
• TB

  Travis Boswell

  Feb 14, 2020
  1.0
  I cash company checks here all the time, so today they decided they need to verify the same checks i have been cashing here for months. 30 minutes later still nothing, I go and ask "Ann" the teller she tells me the check still hasn't been verified and that I can either take the check and leave or wait. It's safe to say I won't be banking with wells Fargo anymore

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