Wells Fargo Bank

Reviews

• RJ

  Rahmat Jalil

  Dec 26, 2025
  1.0
  Third class staff no response despite calling 5 times. Don’t go here.
• KK

  Kay

  Nov 13, 2025
  1.0
  Review: Terrible Service at Wells Fargo I made an appointment with Wells Fargo to open a trust account on November 12, 2025 at 2:30 PM. I arrived early at around 2:15 PM and informed the teller that I had arrived. She assured me a banker would be with me shortly. After waiting about 20 minutes, a banker finally approached me. Unfortunately, the experience was extremely frustrating. The banker spent a long time asking me unrelated questions, seemingly attempting to sell me other Wells Fargo products, even though I was there for a specific purpose and had limited time. After providing all necessary documentation, he then claimed he needed to scan the documents and have them reviewed by a manager. He even took a phone call before completing my request, which made me feel uneasy. When I requested to speak with a manager, I was initially misled about the review process. Eventually, it was admitted that there was no trained banker available to assist me. I was extremely upset that I had spent over an hour at the bank only to be told they could not assist me. My appointment clearly stated the type of account I intended to open, making the delay and misinformation unacceptable. Additionally, I felt as though I may have been treated unfairly based on my race. The staff questioned my documentation and were not transparent about the process from the moment I arrived. This experience was disappointing, unprofessional, and a complete waste of my time. I will be avoiding Wells Fargo in the future.
• CB

  Craig Bortner

  Oct 25, 2025
  1.0
  Walk in everybody’s busy no one greet us no sign or sign in sheet. We’re told at two minutes to closing that we couldn’t be help because we didn’t sign in or make an appointment. There was no place to sign in. It was obvious she didn’t like us because we were white. She was very happy we weren’t getting helped. She took over an hour to set up an account with someone who speaks Spanish. New customer step over here will spend whatever time with you need old white customer you get nothing and like it. I now need an appointment so I can close my bank accounts.
• SS

  Salon Studio

  May 1, 2024
  1.0
  Racist Banker Ali Mohammad! I went to open a checking account on 4/30/2024 only to be discriminated against lied to and this banker asked me very personal questions about my life all to never actually open my account. This banker wasted my time for over a hour. He asked for proof of identity which I provided passport, driver license, current utility bill and my actual lease from my apartment complex. He also pulled up my old account for verification. He had me signed on the pad saying he was opening my account several times but he never did unsure what I was even signing. I signed on that pad over 5 times. He said he was going in the back to get my paper work but came back empty handed. This banker not only played with time he interrogated me for a hour prided into my life all for reason I only believed he was discriminating against me seeing I’m a black woman. This bankers knows when I will be out of town all my person information he asked for no reason unsure why he did this. The manager’His Friend” took up for the banker and tried to make it seem as though it was miscommunications on my part. This was horrible it ruined my entire day. My time is precious and the banker wasted my time acting like he was opening an account and so call did nothing. He went in my previous business account and updated my information fooling around. Unsure what kind of scam this bank does but I did contact Wells Fargo corporate offices and I filed a case of discrimination practices. They said what he did was uncalled for and open up a case. I will be filling a complaint with the better business bureau and the Federal trade commission. I never got any answers from the branch manager to explain the bankers actions he only asked me to come back and I could get a different banker who would open my account which leads me to believe he FRIEND ALI the bankers does this often and he only takes up for him. Don’t Go to the branch because I experienced racism. It was a horrible experience I’m up at 4am typing this because I’m still very upset!

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