Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
13 reviews
5 stars
5
4 stars0
3 stars0
2 stars0
1 star
8
- KJKizzie JordanDec 8, 20251.0I had a very unpleasant experience at this branch. The customer service was extremely disappointing the staff were unhelpful, rude, and made the entire process stressful. I waited far too long just to be ignored, and when I finally did get assisted, my questions were dismissed like they didn’t matter. For a bank not to have no customers in there ask me to schedule appointment when I missed my appointment by 15. I left feeling frustrated and completely dissatisfied. I expected better communication, respect, and basic courtesy. I will not be returning to this location and would not recommend it to anyone until the service improves.
- VVVee ValletSep 13, 20255.0Branch Mgr "Helen" is the best. Bery Knowledgeable. Staff is friendly.
- CJC JohnsonAug 25, 20251.0Branch leader is unprofessional and does not listen. He has all the answers.
- CQCarlos QuinterosAug 10, 20255.0este Banco es muy bueno en este Banco tengo el préstamo de mi casa y es Buy bueno
- DBDontania BradfordJul 22, 20251.0PLEADE do not go to this bank. They are incompetent if you are in need of a loan or a business credit card and including the manager...
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
Truist's drive-through is open Monday through Friday from 9:00 AM to 5:00 PM.
Is Truist open on weekends?
No, Truist is closed on Saturdays and Sundays.
What types of accounts does Truist offer?
Truist offers checking and savings accounts, where checking accounts support day-to-day transactions and savings accounts help you save for goals or emergencies.
How can I open a new account at Truist?
You can open an account online, at a branch during business hours, or by phone. Note that CDs can only be opened at a branch.
How do I activate my Truist debit card?
You need to activate your debit card online before using it for digital purchases or in-person payments.
What services does Truist provide?
Truist offers deposit transactions, loans, credit cards, investment services, insurance, wealth management, and more.
Can I make appointments with Truist for certain services?
Yes, some services like trust, leasing, and cash management are available by appointment.
What nearby places can help me with currency exchange options?
Nearby places like Coinme and Ria Money Transfer offer financial services including currency exchange and ATMs, which can complement your banking needs at Truist.
Are there any nearby retail stores I can visit after my trip to Truist?
Yes, nearby retail options include Rent-A-Center, H-E-B supermarket, Shoe Palace, Dollar Tree, and Payless ShoeSource for various shopping needs.
Which nearby medical and health services are accessible from Truist?
You can find dental care and health services nearby at Rodeo Dental & Orthodontics, Summit Dental Center, Brident Dental & Orthodontics, and U S Renal dialysis clinic.