Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.2
13 reviews
5 stars
7
4 stars0
3 stars0
2 stars0
1 star
6
- SJS JAug 7, 20251.0This branch isn’t diverse AT ALL, so they are not willing to serve a diverse public. and they are not willing to help those who don’t look like them or speak like them
- RRRasheeda.MJul 28, 20231.0I went into the branch in July to open a business checking account. Upon arrival, I sat down with a business banker named Emad. After discussing my reasons for visiting, Emad called in Helen Green who is the branch leader. After pulling up my account information, Helen was able to see that I already had 2 business credit cards and her response to seeing my limits was “wow that doesn’t happen, you got lucky”. The conversation continued and I provided her with my business documents via email. After stepping away to review my documents, she came back and said she will not open my account and Truist does not want a relationship with me. I told her that I already do business with Truist as I have 2 business products and I asked "why are you rejecting me"? She stated “I have plenty of reasons”. When I called customer service the representative told me that Helen flagged my business as fraud and noted “the documents provided were inconsistent with SOS”. I forwarded customer service the email I sent Helen. The CS representative was able to verify my documents right away. BE AWEAR DO NOT GO HERE * you can do everything online*
- JRJay RichJul 21, 20231.0This is the worst branch ever! They blocked my entire account which stopped on my deposits in my account because they were incompetent of real business! Emad Rshaidat and Helen lied and told me they needed to do verification on a deposit which will only take a couple of hours. It wasn’t until the next day they released the hold after verifying. It’s Friday and all my deposits were kicked backed! They are VERY UNPROFESSIONAL and if you have a legit business they will block your account especially if you’re a black woman! Horrible experience I despise I ever considered this bank to even do business! I will avoid them at all cost if you’re doing big business!
- ARAntonio RodriquezAug 7, 20181.0Holly was extremely rude and condenscending a couple months back. I think she’s in charge of the other bankers, if you can go to the other banker located outside of her office do that , she was much more friendly and helpful. Also the wait time to see a banker is extremely long. I’ve sat in the lobby for 30 minutes before and they’ve seen someone who came in after me first. I really wouldn’t use this bank if the other branches weren’t so far from me.
- SHStephen HornJul 8, 20155.0Great bank! Excellent service!!!
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are Truist's operating hours at 323 N Sam Houston Pkwy E in Houston?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does Truist offer drive-through services, and what are the hours?
Yes, Truist offers drive-through services Monday to Friday from 9:00 AM to 5:00 PM and is closed on weekends.
What types of banking products and services does Truist provide?
Truist offers products including Checking, Commercial accounts, Credit Cards, Loans, Mortgages, Online & Mobile Banking, Personal Savings, Small Business Banking, and Wealth Management.
How can I open a new account at Truist?
You can open a new account online, by visiting a branch during business hours, or by phone at 844-4TRUIST (844-487-8487). Note that CDs must be opened at a branch.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital purchases and in-person payments securely.
What is the purpose of Truist as a financial institution?
Truist aims to inspire and build better lives and communities by meeting client needs, empowering teammates, and lifting up communities through real care.
What nearby services can I access around Truist at 323 N Sam Houston Pkwy E?
Nearby you can find FedEx Office Print & Ship Centers for your courier and printing needs, Consufin for financial advising, and Moran-Gulf Shipping Agencies for travel and shipping services.
Are there nearby employment agencies near Truist for job seekers?
Yes, Kelly Services and Randstad, both employment agencies, are located near Truist, which could be helpful for job seekers visiting the area.
What health and medical services are near Truist in Houston?
Nearby health-related services include AccentCare Palliative Care-Greater Houston/Lake Road and Seasons Hospice and Palliative Care, offering personal care, hospice, and retirement home support.
Does Truist provide options for personal and business banking needs?
Yes, Truist specializes in checking accounts, business checking, mortgages, home equity lines of credit, personal loans, business loans, and credit cards to serve both personal and business banking requirements.