Truist

2.3
33 reviews
Get DirectionsCallWebsite

Business Details

12591 WESTHEIMER RD, HOUSTON, TX
77077, United States
(281) 668-1216
http://www.truist.com/locations
GoogleFacebookInstagramTwitter

About

BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
12591 WESTHEIMER RD, HOUSTON, TX
77077, United States

Hours

Reviews

2.3
33 reviews
5 stars
8
4 stars
4
3 stars
0
2 stars
0
1 star
21
  • DG
    Daniel Green
    Sep 15, 2025
    1.0
    This Bank is officially the award winner of the "WORST BANK EVER". UNPROFESSIONAL, UNCOURTEOUS, ZERO CUSTOMER SERVICE. Dealt with two different employees on two different days, worst service ever. Find another Bank...
  • PH
    Paris High
    Jul 13, 2022
    1.0
    Worst bank ever. I disputed some charges on my account and they reversed every charge including my pay checks. They are horrible with bad communication skills. They even reversed payments that I had paid towards my bills. If I could give no stars I would.
  • YM
    Ysbeck Maleno
    Apr 11, 2017
    5.0
    Juan is simply the best along with the rest of the workers there.
  • AS
    Art Shaban
    Jul 26, 2016
    1.0
    BB&T is the worst bank i've ever dealt with. They held my money for two weeks for no apparent reason and wont release it. Even after proving all info they requested from me. Branch Manager Jeffery Collins deceived me after only having a account with them for 2 weeks. I will never bank with anyone having a name remotely close to them ever in life. I advise you all do the same.
Read more reviews on Google

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.