Truist

2.3
33 reviews
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Business Details

12591 WESTHEIMER RD, HOUSTON, TX
77077, United States
(281) 668-1216
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
12591 WESTHEIMER RD, HOUSTON, TX
77077, United States

Hours

Reviews

2.3
33 reviews
5 stars
8
4 stars
4
3 stars
0
2 stars
0
1 star
21
  • DG
    Daniel Green
    Sep 15, 2025
    1.0
    This Bank is officially the award winner of the "WORST BANK EVER". UNPROFESSIONAL, UNCOURTEOUS, ZERO CUSTOMER SERVICE. Dealt with two different employees on two different days, worst service ever. Find another Bank...
  • YS
    Yahia Sobh
    Oct 23, 2019
    5.0
    Always empty đź‘Ť
  • WH
    william hazamah
    May 17, 2019
    1.0
    This bank it’s the most boring Qualaty I ever seen I have been with them For 4 years and I did truck and trailer finance through them with nice Manager used to be there jeff. Recently I sold one of my trucks and buyer from Louisiana he walked into the bank To ask abut my pay off for my personal loan Because I wasn’t there at that time So he get in touch with the manager And esteban huertas give him all my info and pay off And even he change the address To the bank for the title to be mailed After 1 week the man came to my store with the title in his hand for me to sign it After all today I went to draw some money from my Business account And he close my card and at the bank start acting stupid to not give me the money I have there . Now on my way to my Lawyer so this can end and not happens agine to other people Do not trust this bank with your personal information or businesses The most funny thing is the guy at the front He get he’s cell phone to call the other guy to see how much he can give me from my money which is available in my account Like friends bank they can do whatever they want with your money. Unbelievable
  • TR
    Tara Rucker-Doakes
    Nov 3, 2016
    1.0
    This is the worst bank on the planet!!! You would think that personal banker's are there to help you but Charles is rude and unprofessional it is ridiculous how unfriendly they are at the Westheimer location!!!! The hours are the worst !!! Ever since I switch to them has been a nightmare
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.