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Your TDECU University of Houston Member Center located at 4455 University Drive Suite 144 in Houston, Texasoffers lobby and drive-thru banking with deposit-taking ATMs, coin-counting, wire transfers, and more. Our local team is here to provide the guidance and support you need to make the most of your money. TDECU is a not-for-profit financial cooperative with over $4.9 billion in assets and serving over 399,000 Members. With over 30 Member Centers across Texas and access to more than 55,000 surcharge-free ATMs, we make it easy to manage your money wherever you are. Learn more at tdecu.org or call (800) 839-1154. Equal Housing Lender. Insured by NCUA.
I’ve been calling in multiple times to try and file a gap claim. I was given a number by an employee to call allied solutions for myself to file it and I did but allied solutions said that the loan officer is supposed to be the ones doing the claim for me. So I call back and I was on hold for more than 20 min and I was given another number to call and I call and it was the wrong number. So now I’m upset and frustrated because everyone is having me going in circles. So now what am I supposed to do ? There’s a reason why I got gap for my auto loan to be paid off but no one seems to want to help me. I can file it myself , I just need the documentation needed for this ( gap contract, promissory note , payment history , etc )
DT
Darrell Tolbert
Jun 19, 2025
1.0
I don't think these employees are being trained to conduct themselves in a professional manner. Several times I've visited this location and I'm always greeted by being called in a sarcastic way "Boss!" The first time I thought it was on employees but now I see it the culture at that particular branch. I'm constantly having problems with there online banking app, ATMs, and now the unprofessionalism of the employees. Today I closed my account. Not a great experience for me.
FM
Flor Montelongo
Oct 1, 2019
1.0
Went in to get an item notarized and teller named Jessica, had condescending attitude made rude remark didn’t look when I was signing and overall seemed annoyed. Wouldn’t recommend others to bank here if they can’t even provide good customer service for simple transactions.
Frequently Asked Questions About TDECU University of Houston
What services can I access at the TDECU University of Houston Member Center?
You can access lobby services including deposit-taking ATM, night drop for deposits, debit card replacement, wire transfers, coin-counting, and more at the TDECU University of Houston Member Center.
What are the operating hours of the TDECU University of Houston branch?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays. It is also closed on major holidays such as November 11, November 27, December 25, and January 1.
Is the TDECU University of Houston location wheelchair accessible?
Yes, this location has wheelchair accessible entrances and parking to accommodate members with disabilities.
Does the TDECU University of Houston branch have a drive-thru service?
No, the TDECU University of Houston Member Center does not offer drive-thru services.
What types of financial products does TDECU offer at the University of Houston branch?
TDECU offers mortgages, free checking and savings accounts, credit cards, loans, investment services, insurance, IRAs, money market accounts, and certificates of deposit at this location.
How can I contact the TDECU University of Houston Member Center?
You can contact the TDECU University of Houston branch by calling (800) 839-1154.
Are there convenient dining options near TDECU University of Houston for a meal before or after banking?
Yes, nearby dining options include Freshii, a health food restaurant and salad bar; Shasta's Cones & More, an ice cream shop and bakery; McDonald's for fast food; and Panda Express for quick Chinese food.
What nearby campus facilities can I visit around the TDECU University of Houston branch?
Nearby campus facilities include the UH CSAC (Counseling and Student Affairs Center), University of Houston Games Rooms for recreation, Student Center South, and the University of Houston Campus Store for books and supplies.
Where can I grab coffee or a quick snack near the TDECU University of Houston branch?
Popular nearby spots include Starbucks and Cougar Grounds, both offering coffee and snacks convenient for a quick break before or after banking.
How can nearby transportation and campus locations help me find TDECU University of Houston?
The TDECU Member Center is centrally located on University Drive near multiple university buildings and student centers, making it accessible if you are visiting the UH campus. Landmarks include the Student Center South and UH CSAC, which can help orient you.