MidFirst Bank offers a full range of personal, commercial, business, trust, wealth management, private banking, and mortgage products and services. As the largest privately owned bank in the United States, MidFirst Bank occupies a rare position within the banking industry and provides its customers a special brand of banking. MidFirst Bank has banking centers in Oklahoma, Arizona, Colorado and Texas, and it provides commercial lending, wealth management and private banking nationally.
Five-Star Review for MidFirst Bank — Outstanding Service by Asciel Lopez
I recently had an outstanding experience with MidFirst Bank, and I’m compelled to give credit where credit is due. Asciel Lopez went above and beyond to help me resolve an issue and ensure I felt supported every step of the way.
From the moment I contacted customer service, Asciel demonstrated professionalism, patience, and a genuine willingness to assist. They listened carefully to my concerns, asked thoughtful questions to understand the situation, and provided clear, actionable guidance. Throughout the interaction, Asciel was courteous, respectful, and incredibly patient, making what could have been a stressful process feel smooth and manageable.
What stood out most:
Prompt and attentive communication: I never felt ignored or rushed. Asciel followed up promptly and kept me informed.
Clear explanations: Complex banking terms were explained in a way that was easy to understand, with no jargon left unexplained.
Proactive problem-solving: Asciel didn’t just address the immediate issue; they anticipated potential follow-ups and provided resources to prevent future concerns.
Personal touch: It felt like Asciel genuinely cared about my experience as a customer, not just about closing a case.
Thanks to Asciel’s dedication, the issue was resolved efficiently, and I left the interaction feeling confident and valued as a MidFirst Bank customer. This level of service reinforces why I choose MidFirst Bank for my financial needs.
If you’re looking for reliable, customer-centric assistance, I highly recommend reaching out to Asciel Lopez. They are a true asset to MidFirst Bank and a pleasure to work with.
KV
Kathryn Vaughan
Oct 20, 2025
5.0
A GREAT EXPERIENCE. KNOWLEDGEABLE, FRIENDLY SERVICE WITH SOME GREAT RATES AND SPECIAL OFFERS.
SA
sharron aguilar
Aug 18, 2025
5.0
Excellent service from Rolando, I had some questions about my account and he informed me what to do. All with plenty of knowledge .
What are the regular business hours of MidFirst Bank at 10143 Louetta Road?
MidFirst Bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 6:00 PM. The bank is closed on Saturdays and Sundays.
Does MidFirst Bank offer drive-through banking services, and what are their drive-through hours?
Yes, MidFirst Bank offers drive-through services from Monday to Thursday between 9:00 AM and 5:00 PM, and on Friday from 9:00 AM to 6:00 PM. The drive-through is closed on weekends.
Is the MidFirst Bank location on Louetta Road wheelchair accessible?
Yes, this MidFirst Bank location has a wheelchair-accessible entrance and parking.
What services are available at the MidFirst Bank branch on Louetta Road?
Services at this branch include an ATM, drive-thru, night deposit, instant issue debit card, and notary service.
Are appointments required to visit MidFirst Bank at 10143 Louetta Road?
No, appointments are not required to visit this bank location.
What are the holiday hours for MidFirst Bank on Louetta Road?
The bank is closed on November 11, November 27, December 25, January 1, and January 19. It is open on December 24 from 9:00 AM to 4:00 PM.
What types of banking products and services does MidFirst Bank offer?
MidFirst Bank provides personal, commercial, business, trust, wealth management, private banking, and mortgage products and services, with commercial lending and wealth management available nationally.
What nearby amenities can customers enjoy before or after visiting MidFirst Bank?
Customers can visit local places such as Iza Robata Louetta (Japanese restaurant), WFM Coffee Bar for coffee, or Whole Foods Market for groceries. These spots offer convenient options for dining or shopping around the bank area.
Are there other banks near MidFirst Bank on Louetta Road for additional banking options?
Yes, nearby banks include Amerant Bank and Mercantil Commerce Bank, providing customers with various banking choices in the area.
How can customers reach MidFirst Bank at 10143 Louetta Road for inquiries?
Customers can call MidFirst Bank at +1 346-440-8800 or visit their website at https://www.midfirst.com/locations/texas/houston/10143-louetta-rd for more information.