Located at 910 Louisiana St. in suite M100, directly below One Shell Plaza, is our Tunnels System branch. This branch features a newly remodeled look and feel created to give a more personal and empowering financial experience for every member who comes in. There are many ways to get to the branch, but for easiest access, we recommend starting at the corner of Louisiana and Lamar. If you need to park, there are meters adjacent to the building. There are two First Service ATM machines located in the Tunnels, which are available any time the Tunnel System is accessible. The diverse staff in this branch is also prepared to serve members in English, Spanish, and Vietnamese.
Karina, Sonia, and Kim always helpful and always have my coffee ready!
LS
linda salinas
Jul 31, 2025
5.0
Thanks to Karina and Sonia for the appointment today. Very insightful meeting.
ME
Mariana Escobar
Jul 2, 2025
1.0
They suck my guest is here trying to get through to an agent to use her money to make a payment and they keep hanging up on her. Very unprofessional
NR
Nicole Roberts
Jan 12, 2015
1.0
Sorry to say but this bank sucks!!!! Just like everyone says, I can never get a hold of anybody on the phone. I was sent a late notice for my car loan even though the lady in the office told me she set up an automatic draft from my savings from my car loan. It took them two weeks to "decide" to just take the money from my savings since I had enough in there (which was because it was for my car loan!) When I asked the guy why didn't it work he said the lady who did it the first time did it incorrectly and it just got deleted so instead of notifying me by phone they let my car note be late! That is ridiculous! I asked the guy to set up the automatic draft for me since the 1st employee didn't do her job correct. My first payment already late that is ridiculous..any other bank would of taken the money from the account that day to pay on whatever was due. I have excellent credit score and I don't want an idiot who can't do their job correctly ruin it. I plan to refinance my car loan after a few months so i don't have to put up with this bank anymore. Doesn't even deserve a star but I had to put on to even publish this post.
Frequently Asked Questions About First Service Credit Union - Tunnels
Where is First Service Credit Union - Tunnels branch located?
The branch is located at 910 Louisiana St, Suite M100, Houston, TX 77002, directly below One Shell Plaza.
What are the regular operating hours of the First Service Credit Union - Tunnels branch?
The branch is open Monday through Friday from 7:00 AM to 4:00 PM and is closed on Saturdays and Sundays.
Are there any special days when the branch opens later than usual?
Yes, the branch opens at 10:00 AM on certain dates for staff training: January 15, February 19, March 19, April 16, May 21, June 18, July 16, August 20, September 24, October 15, November 19, and December 17.
Is the branch open during public holidays?
The branch is closed on certain holidays such as November 27, November 28, and December 25. On November 19 and December 17, it opens at 10:00 AM and closes at 4:00 PM.
How can I access the branch easily?
The easiest access is starting at the corner of Louisiana and Lamar streets. There are parking meters adjacent to the building.
Are there any ATMs available at the First Service Credit Union - Tunnels branch?
Yes, there are two First Service ATM machines located in the Tunnels, accessible whenever the Tunnel System is open.
What languages are spoken by the staff at this branch?
The diverse staff is prepared to serve members in English, Spanish, and Vietnamese.
Which coffee shop is nearby that customers can visit before or after their appointment?
Starbucks is located nearby, providing a convenient place for coffee before or after visiting the branch.
Are there transportation services near the branch to help customers get here easily?
Houston LX Limo, a local limo service, is near the branch and can assist customers with transportation needs.
What professional services are located close to First Service Credit Union - Tunnels that might interest business customers?
Nearby professional services include Marie Dee, Houston Digital Marketing, and Valens Project Consulting, offering a range of business support services.