Welcome to First Horizon Bank - located in Houston. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.
Details
Requires appointmentNot available
Drive-throughAvailable
Onsite servicesAvailable
Free parking lotAvailable
Free street parkingAvailable
On-site parkingAvailable
Paid parking garageAvailable
Wheelchair accessible entranceAvailable
Location
First Horizon Bank - Houston, TX - W Sam Houston Pkwy N
They also refused to honor my deposit for my bonus. Staff messaged me that I was successfully satisfying requirements during my bonus period. I continued my direct deposit for my paychecks for over 3 months. In the end, they refused my bonus. Wells Bank awarded my bonus using the same teacher direct deposit process. First Horizon had no problem investing my paychecks during my bonus period, telling me everything was satisfactory. I've attached that message:
LR
Linette Rousseau
Aug 21, 2025
1.0
This bank will defraud you. Stay away. They are sending out mailers offering cash bonuses to open accounts with them and set up direct deposit, but fail to deliver on the cash bonus once the offer requirements have been met. I contacted customer service about this issue over a month ago, and they have still not provided any resolution.
DD
Dallas Diaz
Aug 4, 2023
1.0
The most frustrating bank in existence. I created my account online on First Horizon’s website after calling this location to make sure I can deposit cash at ATMs on weekends and that I can deposit checks through their mobile app since I work for a local business and only receive hand written paper checks.
After creating my account and receiving a log in emailed to me I realized their app doesn’t work AT ALL! I couldn’t log in and their website said my account didn’t exist 😑 I check the App Store reviews and they literally have 1 star! I immediately uninstalled and called to close my account and was told I have to wait until my debit card comes in the mail to close my account.
I waited and the day my card comes (Monday, July 31st) I activate it then spent all the money I had on my card so I wouldn’t have to wait for a check to be mailed to me. I called customer service once more to close my account and this time I’m told I HAVE TO go in person to close my account. Then he tells me I have an “incoming deposit” and I can’t close my account until Thursday. At this point I’m just offended at the pure incompetence because HOW do I have a deposit incoming when I’ve made ONE singular deposit to open the account….then already spent that money?
I opened my account online as someone without a car and I refuse to walk from home in this 100 degree weather JUST to close a bank account.
Today is Friday Aug 4th and I was able to close my account over the phone by calling a different First Horizon Bank location and asking them to connect me to customer service.
Truly hope no one within this community trusts this bank because they clearly have some shady business going on!
Frequently Asked Questions About First Horizon Bank - Houston, TX - W Sam Houston Pkwy N
What do I need to open a personal checking account?
$50 minimum opening deposit
Social Security number
Date of birth
Personal identification such as a driver’s license, passport, state or government-issued ID
Can I open a personal checking account online?
Yes. Alternatively, you can visit one of our banking centers to apply in person.
Is there a limit on the number of transactions I can make with a personal checking account?
No, there is no limit on the number of transactions.
What are the first steps in the home buying process?
The first steps include assessing your financial situation, getting pre-qualified for a mortgage, and determining your budget. It's also important to start researching neighborhoods and listing your home preferences. First Horizon's mortgage specialists can guide you through these initial steps.
How long does it take to buy a home?
The home buying process typically takes between 30 to 60 days from making an offer to closing. This timeline can vary based on factors such as market conditions, the efficiency of your lender, and the specifics of the transaction.
What is mortgage prequalification and why is it important?
Mortgage prequalification involves a lender reviewing your financial information to determine your loan eligibility and providing a prequalified letter. This letter strengthens your offer on a home by showing sellers you are a serious and qualified buyer.
What types of mortgage loans are available through First Horizon?
First Horizon offers a variety of mortgage loans, including fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans. Each type has different benefits to suit diverse financial needs.
Can First Horizon help with financing for first-time homebuyers?
Yes, First Horizon offers several programs designed to assist first-time homebuyers, including FHA loans and other options with lower down payment requirements. Our mortgage specialists can help you explore these programs and find the best fit for your needs.
How do I know if mortgage loan refinancing is right for me?
Refinancing may be beneficial if current interest rates are lower than your existing rate, if you want to switch from an adjustable-rate mortgage to a fixed-rate mortgage, or if you need to tap into your home’s equity. Our mortgage specialists can help you evaluate your situation.
What types of small business loans do you offer?
There are many different types of small business loans available, including small business term loans, lines of credit and real estate loans. Talk to a banker today to review your options.
What are the qualifications for a small business loan?
The loan requirements for a small business loan will vary, depending on the loan type and other factors. Here are some things to consider when applying:
Business Plan: Craft a thorough business plan outlining your goals, market analysis, financial projections, and how the loan will be utilized. A well-prepared plan demonstrates your business's viability.
Loan Purpose: Clearly articulate the purpose of the loan and how it will benefit your business. Whether it's for expansion, equipment purchase, working capital or other needs, provide specific details to support your application.
Collateral: Some loans require collateral. If your loan requires collateral, be prepared to offer assets such as real estate, equipment or inventory.
Credit History: Your personal and business credit scores play a significant role. Aim for good scores to enhance your eligibility.
Cash Flow: Lenders assess your business's cash flow to determine your ability to repay the loan. Positive cash flow and consistent revenue are essential indicators of financial stability.
Industry Experience: Your industry expertise and a track record of success can help strengthen your application.
Debt-to-Income Ratio: Lenders evaluate your debt-to-income ratio to gauge your ability to manage additional debt payments. Maintaining a healthy ratio improves your chances of loan approval.
Legal Compliance: Ensure your business complies with all legal and regulatory requirements, including licenses, permits and registrations.
Relationship with Lender: Building a positive relationship with your lender can be advantageous. Regular communication and responsible financial management can help expedite the process.
How long does it take to get a small business loan?
As soon as you recognize the need for funds and can gather the necessary documentation, contact your banker to get the process started. The length of the loan application process is dependent on the complexity of the loan.
What are the drive-through service hours at First Horizon Bank - Houston, TX - W Sam Houston Pkwy N?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
What do I need to open a personal checking account at First Horizon Bank?
You need a $50 minimum opening deposit, your Social Security number, date of birth, and personal identification such as a driver's license or passport.
Can I open a personal checking account online with First Horizon Bank?
Yes, you can open a personal checking account online or visit a banking center to apply in person.
What types of mortgage loans does First Horizon Bank offer?
First Horizon offers fixed-rate mortgages, adjustable-rate mortgages (ARMs), FHA loans, VA loans, and jumbo loans to suit various financial needs.
Does First Horizon Bank provide assistance for first-time homebuyers?
Yes, they offer programs like FHA loans with lower down payment options and mortgage specialists to guide first-time homebuyers.
What kinds of small business loans are available at First Horizon Bank?
They offer small business term loans, lines of credit, and real estate loans. You can speak with a banker to review options tailored to your needs.
What nearby banks are located close to First Horizon Bank on W Sam Houston Pkwy N?
Nearby banks include IBERIABANK, Allegiance Bank, and other First Horizon Bank branches, providing additional options for banking services in the area.
Are there dining options near First Horizon Bank?
Yes, nearby dining options include Taco Cabana for Mexican food, McDonald's for fast food, and Lady O's Gourmet Cornbread Dressing for quick meals and groceries.
What nearby services can I access while visiting First Horizon Bank?
You can find automotive services at Firestone Complete Auto Care and Christian Brothers Automotive, as well as dental care at Greater Houston Dental Specialists and Lepow Dental Associates.
How can I access First Horizon Bank's mobile banking app?
You can download the First Horizon Mobile Banking app from the Apple App Store or Google Play Store to manage your accounts digitally.