First Horizon Bank - Houston, TX - W Sam Houston Pkwy N

3.3
24 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Houston. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Drive-throughAvailable
  • Onsite servicesAvailable
  • Free parking lotAvailable

Location

First Horizon Bank - Houston, TX - W Sam Houston Pkwy N
8910 W Sam Houston Parkway N, Houston, TX
77040, United States

Hours

Reviews

3.3
24 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
3
1 star
8
  • DS
    Dj Tru Skool
    Nov 15, 2025
    1.0
    They also refused to honor my deposit for my bonus. Staff messaged me that I was successfully satisfying requirements during my bonus period. I continued my direct deposit for my paychecks for over 3 months. In the end, they refused my bonus. Wells Bank awarded my bonus using the same teacher direct deposit process. First Horizon had no problem investing my paychecks during my bonus period, telling me everything was satisfactory. I've attached that message:
  • LR
    Linette Rousseau
    Aug 21, 2025
    1.0
    This bank will defraud you. Stay away. They are sending out mailers offering cash bonuses to open accounts with them and set up direct deposit, but fail to deliver on the cash bonus once the offer requirements have been met. I contacted customer service about this issue over a month ago, and they have still not provided any resolution.
  • DD
    Dallas Diaz
    Aug 4, 2023
    1.0
    The most frustrating bank in existence. I created my account online on First Horizon’s website after calling this location to make sure I can deposit cash at ATMs on weekends and that I can deposit checks through their mobile app since I work for a local business and only receive hand written paper checks. After creating my account and receiving a log in emailed to me I realized their app doesn’t work AT ALL! I couldn’t log in and their website said my account didn’t exist 😑 I check the App Store reviews and they literally have 1 star! I immediately uninstalled and called to close my account and was told I have to wait until my debit card comes in the mail to close my account. I waited and the day my card comes (Monday, July 31st) I activate it then spent all the money I had on my card so I wouldn’t have to wait for a check to be mailed to me. I called customer service once more to close my account and this time I’m told I HAVE TO go in person to close my account. Then he tells me I have an “incoming deposit” and I can’t close my account until Thursday. At this point I’m just offended at the pure incompetence because HOW do I have a deposit incoming when I’ve made ONE singular deposit to open the account….then already spent that money? I opened my account online as someone without a car and I refuse to walk from home in this 100 degree weather JUST to close a bank account. Today is Friday Aug 4th and I was able to close my account over the phone by calling a different First Horizon Bank location and asking them to connect me to customer service. Truly hope no one within this community trusts this bank because they clearly have some shady business going on!

Frequently Asked Questions About First Horizon Bank - Houston, TX - W Sam Houston Pkwy N

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.