First Horizon Bank - Houston, TX - Richmond Ave

2.6
16 reviews
First Horizon Bank

About

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Welcome to First Horizon Bank - located in Houston. Since 1864, we’ve been a bank you can count on. Our financial foundation is so steady you can build a house on it. Mortgage loan included. Our commitment to you has won some pretty big awards. Like Forbes World’s Best Banks. Stop by today and tap into local decision-makers who actually get where you’re coming from. And a go-to banker who is always just a call away.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable
  • Free parking lotAvailable
  • Free street parkingAvailable

Location

First Horizon Bank - Houston, TX - Richmond Ave
3810 Richmond Avenue, Houston, TX
77027, United States

Hours

Reviews

2.6
16 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
2
1 star
8
  • BD
    Beau Ryan Dingler
    Aug 13, 2025
    1.0
    At least the people are nice sometimes!
  • SP
    SK P
    Aug 28, 2024
    1.0
    They don't even deserve a review. My partner went to open an account and she said no just because his licence was due for renewal in a month. On top of that she started asking weird questions like the amt of money we have, exact numbers in savings, checkings, cash etc. On top of that she simply judged me saying that they want customer who will stay long time. Well when did I say I am wasting my time to go to a bank and open an account to not be a long time customer. With this type of behavior, definitely no one is staying with you.This place is a joke. Moreover if that's needed why don't you put a clause saying you cannot leave us until xx years. It's discrimination based of of race, being rich and she even openly asked my networth. She mentioned they need to know my networth before even banking with me. Why do I disclose my networth to a person or a bank where I don't even have a relationship with. It was absolutely crazy. She was writing these things down on a paper instead of putting it on their system. It sounds super sketchy. Not sure how protected your information will be with them. Now if they want to be a bank for rich ppl or only cater to specific race or people earning more than a threshold they got to put it in writing. Luckily I did note down the name of the banks manager- Lakika Tyler. Well the banker did check with the manager and the manager gave her a green light to discriminate. So yeah, looks like its the whole bank like that. The bank definitely needs to manage the way their employees treat future customers else they are due for a huge lawsuit.
  • DD
    Daulet
    Jul 17, 2024
    1.0
    The worst bank ever! Customer service is formal and unhelpful. The reps are clearly just trying to get rid of you instead of solving your issues. It's extremely frustrating and disappointing.
  • EZ
    Eli Zurita
    Nov 14, 2018
    5.0
    Great bank 🏦
  • NS
    nicole standly
    Dec 26, 2017
    5.0
    Aaron is always so attentive. Reminds me of the day's why their are bankers not self serve kiosk!!! Thank you!!

Frequently Asked Questions About First Horizon Bank - Houston, TX - Richmond Ave

What do I need to open a personal checking account?

$50 minimum opening deposit Social Security number Date of birth Personal identification such as a driver’s license, passport, state or government-issued ID

Can I open a personal checking account online?

Yes. Alternatively, you can visit one of our banking centers to apply in person.