First Community Credit Union - Copperfield

4.5
1342 reviews

About

Credit UnionATM
See full hours of operation at FCCU.org

Location

First Community Credit Union - Copperfield
15260 FM 529, Houston, TX
77095, United States

Hours

Reviews

4.5
1,342 reviews
5 stars
1,147
4 stars
28
3 stars
11
2 stars
19
1 star
137
  • BM
    Baby Mccullar
    3 days ago
    1.0
    This new branch is a huge step backward. They removed every in-person teller and expect everyone to rely on machines that require multiple layers of ID verification just to access basic services. To withdraw money from my partner credit union, I now have to use my phone, take photos of myself and my driver’s license, and jump through hoops just to get a code for their machine. It’s completely unrealistic for parents, elderly customers, anyone with limited mobility, or frankly anyone who doesn’t want to stage a whole photo shoot just to get their money. I was unable to juggle all of this while holding a toddler and have to go back tomorrow. I will be looking for a different partner bank as this one has made banking more complicated, less personal, and far less accessible. Absolutely disappointed.
  • GA
    George Adams
    5 days ago
    5.0
    The entire staff who handled my refinance on the new auto loan were courteous, professional, efficient & handlers the transaction perfectly !!! DeAndre was the lead on the loan — he is 1st class !!!!! Definitely recommend doing business with the bank & this group of professionals!!!!
  • SS
    Steven Smith
    6 days ago
    5.0
    Samantha is a hero and a star ! As international customer living in the UK I have had multiple issues and Samantha went above and beyond to help, listen and do her best to assist. She is an example of how good to manage clients and assist in solving problems efficiently! God Bless!
  • AS
    Anthony Saccocio (Sco)
    Oct 30, 2025
    5.0
    Samantha was extraordinary! Very knowledgeable and and courteous. I was having problems with the automated system, trying to pay an auto loan that I have with FCCU. She walked me through step-by-step how to navigate the portal and also assisted me with taking care of the payment while on the phone, which she did not have to do. I want to thank her and the FCCU staff there for being amazing.
  • BB
    Bridgette Braxton
    Oct 27, 2025
    1.0
    Since the first I tried to pay my car loan, I have had nothing but headache from First Community Credit Union. Stayed on hold for about 10 minutes to see if my payment went through to get disconnected with no return phone call. There system has been down all week. When I call last week they couldn't tell me when it would be back up. No it's Monday and the phone and system still not working...OMG. This is very frustrating 😤

Frequently Asked Questions About First Community Credit Union - Copperfield

What are the regular business hours of First Community Credit Union - Copperfield?

The credit union is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 3:00 PM. It is closed on Sundays.

When is the drive-thru service available at First Community Credit Union - Copperfield?

Drive-thru hours are Monday through Friday from 7:30 AM to 7:00 PM, and Saturday from 9:00 AM to 5:00 PM.