First Community Credit Union - Champions

Reviews

• HG

  Heather Garcia

  2 days ago
  2.0
  They were great when in tomball had no issues talking with someone or getting money or anything else moved to new location sucks completely do not like it at all have had this bank for years need to reopen other branches to much congestion inside such a small bank and to talk with someone maybe 30 plus mins bs open another branch back up in tomball
• VF

  Von Floyd

  Nov 8, 2025
  1.0
  Permanently closed and relocated to Costco parking lot. New location does not have human tellers. After 15+ years of being a FCCU customer I am shopping for a new credit union.
• JW

  Johnathon White

  Nov 3, 2025
  3.0
  My teller, Kevin was fantastic. This new location however, is not. It’s beautiful and all that jazz, but removing the service line like the previous location in favor of the e-check in is not only rude to the customer, but inefficient. Same amount of staff on duty with several standing around doing nothing while the lobby fills. This is for the new Tomball location btw, not champions. The QR code led to the wrong one.
• WF

  Watts Family

  Nov 1, 2025
  5.0
  Keaira Patterson and Ms. Shirley consistently provides exceptional customer service. Their kindness and dedication make every customer feel valued and appreciated.They exemplify amazing customer service
• AR

  Ali Rizvi

  Oct 22, 2025
  1.0
  Totally incompetent systems and unaccountable credit union across the board. They offer extensions, the system allows you to do it but they DO NOT provide or automate follow ups at all so you can plan your expenses. Inexcusable in 2025 to have systems this archaic handling your money. I go over the phone while requesting for clarity and to double check and they STILL screw it up and this is why paying for the SCAM breathe easy program for $5 each month which is supposed to make things easier. Because they can’t get their communication systems in order and can’t confirm things verbally with accuracy, I have to talk to collections for their failure to email a confirmation or denial and depending on the call center. Call me, I am a memeber that is tired of this rodeo this year while I give these people money. Look my account up, you have my number

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