Business Details
About
BankFirst Citizens Bank
First Citizens BancShares, Inc. (NASDAQ: FCNCA), a top 20 U.S. financial institution with more than $200 billion in assets and a member of the Fortune 500TM, is the financial holding company for First-Citizens Bank & Trust Company ("First Citizens Bank"). Headquartered in Raleigh, N.C., First Citizens Bank has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of branches and offices nationwide; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; personalized service and resources to help grow and manage wealth; and a nationwide direct bank. Discover more at firstcitizens.com.
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16 reviews
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- LDLong DoOct 28, 20255.0Great branch, very friendly and professional bankers
- RWRubina WahidJan 17, 20251.0we have business banked here for 25 years, placing stop payment on a check takes an act of congress now after being rotated through 4 or 5 persons and holding for over an hour I am being told that I dont exist in their system, currently on hold for a supervisor
- ZIZaid IrfanOct 24, 20241.0Worst bank staff I have ever seen. I wanted to open a business checking account, I gave them all the information they asked. He asked for more statements a couple days later and I provide those too. Didn't hear from him for a week so I emailed and called, no response. Did this over a period of several weeks and I would talk to them on the phone and they would say we'll get back to you as soon as possible. Must've sent 5-6 follow up emails and probably called them 4-5 times to see what happened. Every time I called, they would tell me the manager who was working on my account is either in a meeting or left for the day and would get back to me. They ghosted me and never responded to any correspondence. Jose Leal is the absolute worst manager here and his colleague Nicole Briscoe is no help at all either. Such a waste of time even trying to communicate with them. Don't use this bank, go somewhere else. They'll take all your information and then ghost you.
Frequently Asked Questions About First Citizens Bank
What are the regular business hours for First Citizens Bank at 4265 San Felipe Street?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
Is there a drive-through service available at this First Citizens Bank location?
No, this location does not offer drive-through services; it is closed for drive-through every day of the week.
Where is First Citizens Bank located in Houston?
It is located at 4265 San Felipe Street, Suite 100, Houston, TX 77027, USA.
What banking products does First Citizens Bank offer at this location?
They offer checking and savings accounts, personal lending, home equity, credit cards, online and mobile services, business checking and lending, business credit cards, and merchant services.
What specialized services are provided by First Citizens Bank at this branch?
This branch provides commercial lending services.
What are the holiday hours for the First Citizens Bank at San Felipe Street?
The branch is closed on major holidays including November 11, November 27, December 25, and January 1.
How can I contact First Citizens Bank at 4265 San Felipe Street?
You can reach them by phone at +1 713-479-6000 or send a fax to +1 984-867-3138.
Are there any other banks near First Citizens Bank on San Felipe Street?
Yes, Silicon Valley Bank and CIT are nearby banks that you could visit as alternative financial service providers.
What professional services are available near First Citizens Bank that might complement banking needs?
Nearby you can find legal services such as The Chaffin Law Firm, Law Offices of Leonard S Roth, and Patten Title Company; also real estate agents including Puder Real Estate Group and Collins Home Team Realtors.
What nearby businesses can I visit for shopping or other errands around First Citizens Bank?
Nearby retail options include Nike USA for shoes and clothing, Fully Bonded Diamonds for jewelry, and Water Lens for event photography and shopping.