East West Bank

Reviews

• JP

  John P

  Oct 1, 2025
  1.0
  One of the worst customer experiences ever. They do not know what they are doing. They act like they know, but in reality you are dealing with incompetent employees. You provide them with the paper work needed and they find one ridiculous excuse after another to find something wrong so they can't help you. They say they need to "investigate" the matter and try to send you on your way. Don't bank here b/c once they get your money, it's going to be difficult to get any kind of help if you need it.
• LZ

  Leo zhang

  Sep 30, 2025
  1.0
  The two comments above are correct.
• RZ

  ruendy zapeta

  Jul 1, 2024
  5.0
  From my experience, the young lady's in the front desk helped me a lot and gave me amazing customer service.
• DA

  Delia Alvarenga

  Jun 24, 2024
  1.0
  It was a horrible experience, they are very rude and racist, they chase you out of the bank as if you were going to rob, I simply do not recommend this bank, it is disgusting.
• OR

  Ollie Richardson

  Nov 16, 2018
  1.0
  If i could give them a -100 i would i cashed my first check with no problem..my second check they wanted to do all kind of verification call this person that person just to tell me they wouldn't cash my check that was from there bank..dont bank with them youll need 1500 i. Your acount to avoid fees...smh

Frequently Asked Questions About East West Bank