Muy mala atención al cliente, !!acabo de ir a ese banco de capital One y una señorita morena delegada , ni siquiera tiene la actitud de atender a nadie , una actitud pésima , fui hacer si me podían ayudar para aplicar para una tarjeta de crédito y solo porq no hablo inglés, al parecer eso la incomodó muchísimo , se veía molesta y sin nada de ganas de ayudarte, le pregunté si había alguien más q hablara español y me dijo q no!!, pero había otro muchacho de atención al cliente q yo sé q hablaba español,!!, este tipo de personas deberían de correrlas, por su arrogancia y mala actitud al cliente, !!,en verdad me sentí totalmente discriminada.
GP
G PM
Nov 7, 2025
1.0
Total waste of time. We went in to deposit and they don't have a teller.
JS
Jessica Smith
Nov 4, 2025
1.0
As soon as you walk in you're met with a tablet to sign in. No one says a word to you and, in fact, I sat unacknowledged for no less than 30min. By the time someone came around to start helping customers, a very long line had formed and the check in process is apparently just for show because there was no effort made to keep an orderly method of helping people.
AB
Alex Besov
Oct 31, 2025
1.0
No tellers here. Basically a whole building for one atm machine and two bank greeters!. Change label to atm only.. NOT A BANK!! You are misleading people and wasting their time. Others say the atm eats money and doesn’t deposit. I’m not taking that risk
Capital One Bank is located at 11697 Westheimer Rd, Houston, TX 77077, US.
What are the operating hours of Capital One Bank?
The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and closed on weekends.
What services does Capital One Bank offer at this location?
Services include Ambassador help, account opening, cash and coin transactions, Night Drop, ATM and Walk-Up ATM.
How can I contact Capital One Bank by phone or fax?
You can call the main phone number at +1 713-706-5490 or send a fax to +1 281-589-0893.
Is Capital One Bank open on Saturdays and Sundays?
No, the bank is closed on Saturdays and Sundays.
Where can I find an ATM near Capital One Bank?
There is a Capital One ATM nearby where you can access banking services.
What retail stores are located near Capital One Bank?
Nearby retail stores include Kohl's and Sears Outlet, which you might visit before or after your banking needs.
Are there any beauty salons near Capital One Bank?
Yes, several beauty salons such as De'Tresse Natural Hair Salon, Image Luxe Hair Studio, and Lashes Plus are close by if you want to schedule an appointment during your visit.
How can I find more information or updates about Capital One Bank events?
You can visit their Facebook page at https://www.facebook.com/1463652303870369 or find events at nearby cafés through their featured event link.
What is the website for Capital One Bank at this location?
The bank's website can be accessed at http://www.capitalonebank.com for more information and online banking services.