Customer service not the best here. Every time you need a help, they directly directs you to customer service. Felt like they don’t like my visits.
JP
juan parra
Sep 12, 2025
1.0
Dear Capitial One, your banks are closing!!! Why? Have you seen the Reviews? There is Terrible Customer Service in most aspects!!! I went to the Blalock location yesterday and one of the cashiers did NOT Take one of my $100.00 Bills; however, he took it a month ago!!! I learn in Middle School and High School that Banks are supposed to take those bills, and then they send them to Washington to get repaired!!! I called this location today to speak with Mr. Darnell, and NO ONE ANWERS THE PHONE AT THE VOSS LOCATION!!! WHAT IS WRONG WITH THE EMPLOYEES?!?!?
DK
D.I. KIM
Sep 6, 2025
1.0
I had such an unfriendly experience at this bank. One employee was even more unfriendly.
WJ
Waleed Darwish (Wally Jo)
Aug 20, 2025
1.0
Can u imagine. All Houston branches unable tonprint a statment!
This is bad capitalone so bad.
It just does not suit my favorite bank.
Unbelievable.
The guys at the branch were amazing.
No question about it.
But a problem like this in a bank like yours!!!!!
Very dissapounting.
CN
Caroline nav
Aug 10, 2025
5.0
Brisa or brissa was an amazing person , she helped me open an account and she was very sweet . May god bless her
What are the regular business hours of Capital One Bank at 1629 S Voss Rd, Houston?
Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does Capital One Bank offer drive-through banking services?
Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What services can I get at Capital One Bank on S Voss Rd?
You can open a bank account, get assistance from Ambassadors, make cash and coin transactions, and access services like ATM, branch drive-up, night drop, and walk-up ATM.
Where is Capital One Bank located?
It is located at 1629 S Voss Rd, Houston, TX, 77057, United States.
How can I contact Capital One Bank by phone or fax?
You can call Capital One Bank at +1 713-735-4840 or send a fax to +1 713-735-4841.
Where can I find events hosted by Capital One near this location?
You can find local events hosted by Capital One at their events page: https://www.capitalone.com/local/events/
Are there any gas stations near Capital One Bank?
Yes, nearby gas stations include Shell, Briargrove Texaco, Kroger Fuel Center, and Texaco, which can be convenient if you want to fuel up before or after your bank visit.
Is there a coffee shop near Capital One Bank where I can grab a drink?
Yes, Starbucks and the Kroger Fuel Center, which has a coffee shop, are nearby. You can enjoy a coffee before or after your banking visit.
Are there wellness or spa services near the Capital One Bank on S Voss Rd?
Hand and Stone Massage and Facial is nearby, offering massage and skincare services if you'd like to relax before or after your bank appointment.
What other financial or legal services are near this Capital One Bank location?
Nearby are Zeus Mortgage for financial services, TB Robinson Law Group for employment and immigration law, and several personal injury law firms like Cole Law Firm and The de la Garza Law Group.