Capital One Bank

3.4
102 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
408 Webster St, Houston, TX
77002, United States

Hours

Reviews

3.4
102 reviews
5 stars
52
4 stars
7
3 stars
5
2 stars
10
1 star
28
  • LL
    Lilia (LiliaTheSuccubus)
    Nov 17, 2025
    2.0
    ATM here is often unavailable for cash deposits without a clear reason why. It’s one of the two locations in houston that do it. maybe it’s tied to business hours. or something to do with crime.
  • BB
    Brett Broussard
    Aug 21, 2025
    5.0
    Doesn’t get any easier than banking here! Dillon and the rest of the crew are top tier.
  • CM
    Cheryl Malone-Parham
    Jul 31, 2025
    5.0
    I would like to give Jaylen 10 stars 🌟 if I could. He was very helpful in taking the time to show me how to pay my credit card using the ATM MACHINE. I went to the counter initially to pay on my credit card and asked him if my payment would post the same day. He said it would post the next day, then he said to me if I made a payment using the ATM machine, it would post the same day. Jalen was extremely helpful. I am 66 years old and I am not savvy with all the new technologies these days. He then personally came from behind the booth and assisted me at the ATM machine with making my payment. Thank you Jaylen for all your help. I really appreciate you! ❤️
  • JW
    Jason Williams
    Jun 26, 2025
    1.0
    This Bank deserves ZERO Stars. I used Capital One for more than two years and because I've never racked up a high usage on the card they lowered my Credit Limit by 10K ! I reached out and put in a review and they declined it in 5 minutes. Spoke with a supervisor and she told me there was nothing that could be done. This bank does not value their members and I would not reccommend to my worst enemy. I will happily never use my Venture Card again and continue to use my AMEX and Chase instead. Worst Travel Card Ever, don't waste your time like I did !
  • MA
    Manuel Aranda
    Sep 20, 2022
    4.0
    Pretty great customer service and location, sometimes the machines are down more frequently than not.

Frequently Asked Questions About Capital One Bank

What are the regular banking hours for Capital One Bank at 408 Webster St, Houston?

Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.

Does Capital One Bank offer drive-through banking services?

Yes, Capital One Bank provides drive-through banking services during their regular hours: Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.