Hi, I have an experience I want to share about this location. I originally called Dylan because Corporate was not producing canceled checks from only about a year ago but I had a closed account and I couldn’t get into my account so I needed them to help me with that, but I couldn’t wait. I had to attach these canceled checks to legal papers right away. I called Terica at Alden Westfield branch and she coordinated with Mohammed at the Cinco Ranch branch, which is closer to me than her branch and I was able to pick them up and go right over and have them notarized and filed with the courts. It was seamless. She’s amazing. She’s smart and she cares. And that’s really the most important things with Customer Service—Smart, caring and being able to think out of the box and come up with a solution…that’s why the client is calling you—for help. I was very pleased and thankful!!! PS just as I was leaving the house Dylan called me back, willing to help!!! All around Excellent experience.❤️🙏👍🏻
ZS
Zachary Stallings
Oct 29, 2025
1.0
This bank sucks
MM
Mark
Oct 27, 2025
2.0
They need to have the drive thru open until 6. They no longer offer free notary.
Customer service has become a thing of the past.
DO
Daniel Orellanes
Oct 27, 2025
5.0
My Financial Peeps! 😎 👌
NA
Nora Avila
Oct 9, 2025
5.0
Buena experiencia..
Siempre funciona sus ATM bien.
What are the regular hours of operation for Capital One Bank in Houston, TX?
Capital One Bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. The bank is closed on Sundays.
Does Capital One Bank offer drive-through services? If so, what are the drive-through hours?
Yes, Capital One Bank offers drive-through services from Monday to Friday between 9:00 AM and 5:00 PM, and on Saturday from 9:00 AM to 1:00 PM. Drive-through is closed on Sundays.
Where is Capital One Bank located in Houston?
Capital One Bank is located at 3037 FM 1960 Rd, Houston, TX 77073, United States.
What services are available at the Capital One Bank branch on FM 1960 Road?
This Capital One Bank branch offers services including branch drive-up, coin machine, night drop, ATM, and walk-up ATM facilities.
How can I contact Capital One Bank for assistance or inquiries?
You can reach Capital One Bank by phone at +1 713-878-5100 or send a fax to +1 281-821-0224. More information is also available on their website at http://www.capitalonebank.com.
Does Capital One Bank have a presence on Facebook?
Yes, Capital One Bank has a Facebook page which can be found at https://www.facebook.com/114511908672146 under the vanity URL CapitalOneBankHoustonTX5.
Are there coffee shops near Capital One Bank where I could grab a drink before or after my visit?
Yes, nearby coffee shops include Starbucks and The Bep Teahouse - Westfield, both great options to enjoy a coffee before or after your banking visit.
What dining options are available near Capital One Bank on FM 1960 Road?
There are several nearby dining options such as Hartz Chicken Buffet, Subway, Popeyes® Louisiana Kitchen, Papa Johns Pizza, and Shipley Do-Nuts offering a variety of fast food, pizza, chicken, and donut treats.
Are there any fitness or wellness centers near Capital One Bank?
Yes, nearby wellness options include CTR Nutrition, a gym and nutritionist service, and Alpha Supplements, which offers vitamins and supplements along with gym facilities.
What other financial services are available nearby Capital One Bank?
Near Capital One Bank, you can find ACE Cash Express providing financial advising and installment loans, and Frost Bank another banking option in the area.