ACE Cash Express

4.9
484 reviews

About

Loan AgencyMoney Transfer ServiceMoney Order ServiceATMBill Payment ServiceTax Preparation ServiceCryptocurrency ATMBusiness Banking ServiceTax ConsultantCheck Cashing Service
At ACE Cash Express in Houston, TX we make it easy to take control of your finances. Visit our store at 13509 Northwest Freeway for a variety of financial services designed to help you move forward with confidence. Apply online for payday loans (also known as cash advances) or stop by to explore installment loans or title loans. Our fast and hassle-free process is built to get you the cash you need, when you need it. We also offer essential services like check cashing, MoneyGram money orders, bill payments, wire transfers, and convenient ATM access all in one location.

Details

  • Requires appointmentNot available
  • Onsite servicesAvailable

Location

ACE Cash Express
13509 Northwest Freeway, Houston, TX
77040, United States

Hours

Reviews

4.9
484 reviews
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  • NW
    Nicole Walker
    3 days ago
    5.0
    Marlene is always here to help . Her service is extremely excellent. I love coming here to get my transaction done
  • MJ
    Mirra Jones
    Jan 2, 2026
    5.0
    Marlene was amazing! She helped to apply for cash advance . She explained everything i need to know
  • RP
    Richard Pulido
    Dec 18, 2025
    5.0
    Marlene is very kind knows how to explain things to me so I can easily understand them and is very patient. I recommend this location. Thank you
  • DJ
    desiray janae
    Dec 15, 2025
    1.0
    I came in for a loan and Marlene stereotyped me and my husband as soon as I walked through the door. She was extremely rude and tried to make it seem like I lied about my employer! Also I passed get my phone to look at my paystub and she looked through my whole work portal without my consent to do so. She refused to give me her name I had to find it on a review somebody already left for her already for being rude! She also yelled my amount that I got approved for and the amount I was taking home out loud for other customers to hear putting my safety in jeopardy! I told her not lower her tone and she told me to “pay attention to the screen then”. I have it all on recording. She refused service and made it seem like we were the angry black people and that she didn’t do anything wrong. Meanwhile I’ve been to plenty of aces and never have I gotten this sort of treatment. She called me the hard “ER “ and trust I will be talking to my lawyer. Terrible Job ACE CASH EXPRESS!! I’m a regular customer at 1482 and they give me amazing costumer service every single time so I know that it’s just her.
  • PW
    Peaches Wilson
    Dec 1, 2025
    1.0
    Marlene was completely rude. Would not recommend. I thought my phone was off. I’m steady showing her that she’s calling me and it’s going through. Come to find It’s the new iOS update that screens unrecognizable calls and I’m telling her that but she’s just being difficult. I asked her could I just giving her a working number since she claim my number isn’t working. This lady decides to say she not sure if Im going to be able to pay for the loan. Like really. Am I’m going to come all the way over here to get a loan and not pay back it. Then proceeds to tell me to go somewhere else like all you had to say was you feel because I’m black I’m going to scam the business. But I bet if it was one of her kind she would’ve understood. Then it’s crazy because I asked her if this is the store the number she’s calling from and she was acting clueless.

Frequently Asked Questions About ACE Cash Express

Do we offer installment loans?

ACE does offer installment loans online. To find out more about the application process and loan terms, please visit our website for more information.

What is the maximum amount I can apply for with an installment loan?

Online, the maximum amount you can apply for in an installment loan is $2,000 For more information on the application process and loan terms visit our website.