Wells Fargo Bank

2.5
40 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
1900 FM 407, Highland Village, TX
75077, United States

Hours

Reviews

2.5
40 reviews
5 stars
13
4 stars
0
3 stars
2
2 stars
2
1 star
23
  • SS
    Stacey
    Oct 8, 2025
    1.0
    My husband and I attended our 11:30 a.m. appointment on October 8th to open a business account. Unfortunately, the experience was extremely disappointing. The employee who assisted us was very aggressive and refused to clearly explain what documents were needed to open the account. Instead, he simply said, “We can’t help you.” At one point, when my husband politely asked which document was missing, the employee raised his voice at him. I was completely caught off guard by this behavior — it felt unprofessional and disrespectful, and I can’t help but wonder if there were other underlying reasons behind his attitude. The employee appeared to be of Middle Eastern or Indian descent and wore glasses, though I did not catch his name. Regardless, behavior like this has no place in a bank or any customer service environment. We left feeling disrespected and deeply disappointed by how we were treated. I hope this matter is taken seriously and properly addressed to ensure that no other customers experience this kind of treatment in the future.
  • CZ
    Cat Lady Z
    Jul 21, 2025
    5.0
    Went there because there had been fraudulent activity on bank card. They took care of everything very quickly. Everyone we spoke with was very nice and helpful. Thank You for your great customer service, it's really appreciated.
  • DL
    Dustin Loggins
    May 1, 2021
    5.0
    Walked in to get some docs notarized, Ms Wilson assisted with no problems. Did some other business as well. Quick and easy
  • MB
    Mudasir Bhatia
    Apr 15, 2019
    5.0
    excellent customer service

Frequently Asked Questions About Wells Fargo Bank

What types of banking services does Wells Fargo Bank in Highland Village offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for Wells Fargo Bank?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.