Wells Fargo Bank

2.6
60 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
1400 S Main St, Grapevine, TX
76051, United States

Hours

Reviews

2.6
60 reviews
5 stars
19
4 stars
4
3 stars
1
2 stars
5
1 star
31
  • AS
    Alfonso Smith
    5 days ago
    5.0
    Natalie the branch manager, she was very nice to me. She made my day. I was sad the prayers and she just help me out so much. I appreciate her so much thank y’all for hiring her and they was just real nice and pleasant and I appreciate Wells Fargo thank you so much.
  • JS
    Jay Swanson
    Sep 12, 2025
    1.0
    Terrible customer service
  • JS
    Jonathon Salguero
    Jul 12, 2025
    1.0
    Cordless wireless reader at this branch has not been working for months.
  • JN
    John Norris
    Dec 18, 2024
    2.0
    Wells Fargo gets larger and more expensive, while offering less & less service. Getting cash for Christmas cards, and discovered they closed the drive thru. The ATM at drive thru is dead, and there's no ATM in lobby. I regret keeping accounts open through Wells Fargo the past 25 years.
  • JD
    Justin Dohman
    May 19, 2023
    1.0
    This review boils down to the lady manager with the glasses. You'd think that after 20 years of banking with Wells Fargo, you'd run into all sorts of people, good and bad. But let me tell you, this lady takes the cake for being the most unsavory character I've encountered in a bank. It's as if she's on some mission to prove her superiority rather than focus on the task at hand - providing quality customer service. In my experience, I was merely trying to deposit a regular check from a vendor, something I do monthly without any hitches. But for reasons known only to her, she chose this routine transaction as her battlefield. I have not had a single comment from any other teller or manager regarding my business name, but this particular manager seemed to relish the opportunity to flex her authority. It was exhausting. You could feel the unnecessary tension she created, and honestly, it felt like she was more interested in picking a fight than assisting a long-standing customer. This is not the kind of service one expects from a bank, especially one as well-established as Wells Fargo. If I end up having to deal with her again, I'll probably just walk out. It's simply not worth the added stress or the migraine waiting to happen. I've dealt with my fair share of challenging situations, but I'm not in the habit of signing up for needless confrontations.

Frequently Asked Questions About Wells Fargo Bank

What banking services does Wells Fargo Bank at 1400 S Main St offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for Wells Fargo Bank in Grapevine, TX?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays and certain holidays like November 11 and November 27.