Business Details
About
Credit UnionATM
Drive-thru services are not available at this branch.
RBFCU offers all the banking services you would expect from a leading credit union, and we've also made it our mission to help improve our members' economic well-being and quality of life. Our commitment to personalized service makes RBFCU membership the smarter banking choice.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
3.2
29 reviews
5 stars
14
4 stars
2
3 stars
1
2 stars
1
1 star
11
- JRJeff RadkeMar 1, 20234.0Friendly place. We opened a few accounts today. They put us in an office with a video chat to someone in their main office. Ids and documents are handled by scanner and printer in the office. When we needed a notary, the person on the video chat called the branch that we were in and let them know. The manager came in quickly and notarized the documents. I also made a $28K payment on my mortgage. That took well over 5 minutes because the teller had to get a Manager's approval twice.
- JTJustin TaylorNov 5, 20225.0Top notch bank.
- JKJim KeelingSep 8, 20213.0Never can get anyone to answer phones . Always on hold for 20 minutes and longer!
- CPC PageSep 5, 20201.0When I joined this credit union there was a local number on the website in order to call the Georgetown branch and now there is a 1-800 number with a wait time each time I've phoned. AND- the G branch is still fully closed (without an appointment; however, no appointments were available when I called)!!! Moving my money.
- RMRobbie MMar 3, 20201.0Horrible Manager, Supervisor & Regional Vice President! I went in to talk to someone but the Supervisor demanded to see my ID before he would sign me in. What?! I just had a question. He was not going to see anything on my account. If so, I would have gladly given my ID. I felt this Supervisor guy had an ego default by the way he treated me. He told me, " We need to know who goes into a room with their employee!!" Wow! However, I spoke to the Manager & Regional Vice President about the obvious paranoia then received a letter in the mail that it was my behavior - questioning their paranoia - that they feel was the problem! I disagree. So they will threaten customers for demanding our privacy when necessary via letter. They are holding My money & that's it! They do not have authority over us as customers especially when we just want to ask a question! They obviously assume everyone that walks through their doors is a criminal! So silly! I should not have to identify myself with an ID if I just want to ask a question!! Paranoid!!
Frequently Asked Questions About RBFCU - Georgetown
How do I open my account with RBFCU?
You can complete your application online if you are 18 or older. Learn more and join today at rbfcu.org/membership.
Where can I find the closest RBFCU branch or ATM near me?
We have branch locations in Austin, Corpus Christi, Dallas and San Antonio. To find your nearest RBFCU branch or ATM, please visit rbfcu.org/locations.
What transactions require my ID?
You must present a photo ID when making cash or check deposits, withdrawals, loan or credit card payments, Mastercard cash advances, currency exchanges*, check cashing, requesting cash back on a deposit, requesting a cashier’s check or money order and receiving information about your account.
*RBFCU does not exchange foreign currency.
How can I open an account with RBFCU - Georgetown?
You can apply online if you are 18 or older. Visit rbfcu.org/membership to learn more and join.
What are the operating hours for RBFCU - Georgetown?
The branch is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 9:00 AM to 4:00 PM. It is closed on Sundays and certain holidays.
Is there drive-thru service available at the RBFCU - Georgetown branch?
No, drive-thru services are not available at this branch.
What types of accounts and loans does RBFCU - Georgetown offer?
They offer Checking, Savings, Money Market, IRAs, Credit Cards, Auto, Personal, Student, Home, Home Equity, FHA & VA, New Construction, Land, Home Improvement Loans, as well as Business Accounts, Loans, and Credit Cards.
What insurance services are available at RBFCU - Georgetown?
The branch provides Retirement, Wealth Management, Trust Services, Investments, and various insurance services including Homeowners, Auto, Personal, Commercial, and Health Care insurance plans.
Do I need to show an ID for transactions at RBFCU - Georgetown?
Yes, a photo ID is required for cash or check deposits, withdrawals, loan or credit card payments, cash advances, check cashing, requesting cash back, cashier’s checks or money orders, and account information requests.
Where can I find the nearest RBFCU branch or ATM to Georgetown?
Aside from the Georgetown branch, RBFCU has locations in Austin, Corpus Christi, Dallas, and San Antonio. Visit rbfcu.org/locations to find the nearest branch or ATM.
What nearby dining options are available near RBFCU - Georgetown?
Nearby restaurants include Five Guys for burgers, Pie Five Pizza Co., Zoes Kitchen and CAVA for Mediterranean cuisine, Starbucks for coffee, Carl's Jr., and Pizza Hut Express for quick meals.
What nearby services can I use in Georgetown before or after visiting RBFCU?
You can visit nearby places like Walgreens pharmacy for convenience items, Western Union for money transfers, Academy Sports + Outdoors for sporting goods, and the Family Emergency Room at Georgetown for urgent medical needs.
Are there any nearby financial services or ATMs close to RBFCU - Georgetown?
Yes, nearby you can find other RBFCU ATMs, The Exchange Network ATMs, and a LibertyX Bitcoin ATM offering currency exchange and financial services.