Guaranty Bank & Trust is one of the oldest community banks in Texas. We provide our customers with a full array of relationship-driven commercial and consumer banking products and services. Guaranty Bank & Trust has over 30 banking locations across 24 Texas communities located within the East Texas, Dallas/Fort Worth, greater Houston and Central Texas regions of the state.
I had come in to make a deposit and the woman working - Jennifer made an awful comment that made me ‘feel my color’. Upon witnessing her make a deposit for another elderly gentleman, there was no issue. As I stepped to the counter, I greeted and handed Jennifer my check item to be deposited. To which she handed back to me a deposit slip and said ‘you know how to write, don’t you?’ I find this to be extremely unprofessional and a clear display of blatant racism. The man whom was in front of me was Caucasian, jennifer had completed his transaction - filling out the deposit slip, with no such comment made. So why, when a man of color is to do business, he is treated by his color and not his respect.
This is the worst display of community banking in Georgetown. I would recommend no one do business with them , and I will continue to pursue action against the bank for this discriminatory behavior seeking damages.
LH
Lillian Huston
Apr 21, 2025
5.0
Every experience I've had at this location has been amazing and seemless. Associate Michael at the main desk helped me both times and he was a pleasure to work with. He was professional, kind, and personable. Amazing customer service.
Frequently Asked Questions About Guaranty Bank & Trust
What types of banking services does Guaranty Bank & Trust in Georgetown, TX offer?
Guaranty Bank & Trust offers a full array of relationship-driven commercial and consumer banking products and services, including lending, deposit, mortgage, trust, and wealth management services.
Where is the Guaranty Bank & Trust branch located in Georgetown, TX?
The branch is located at 624 South Austin Avenue, Suite 100, Georgetown, TX 78626.
What are the operating hours for the Guaranty Bank & Trust branch in Georgetown, TX?
The branch is open Monday through Friday from 9:00 AM to 4:00 PM and is closed on Saturdays, Sundays, and major holidays such as November 11 and December 25.
Does the Georgetown Guaranty Bank & Trust branch have accessibility features?
Yes, the branch has wheelchair accessible entrances and parking, as well as a drive-through service.
How can I contact Guaranty Bank & Trust in Georgetown, TX?
You can call them at +1 512-305-6550 or email at wecare@gnty.com for any inquiries.
Where can I find more information or request an appointment with Guaranty Bank & Trust in Georgetown?
You can visit their landing page at https://locations.gnty.com/tx/georgetown/624-south-austin-avenue/0036 or request an appointment online at https://www.gnty.com/about/request-appointment/.
What nearby banks are located close to Guaranty Bank & Trust in Georgetown?
Nearby banks include Bank of America Financial Center and Bank of America ATM, which are convenient alternatives or additional banking service points.
Are there any nearby dining options around Guaranty Bank & Trust in Georgetown?
Yes, nearby dining options include Goodfolks (restaurant/bar/pub), Burger University (burger restaurant), Blue Corn Harvest Bar and Grill (bar and grill), and Sorn Thai Kitchen by seeda (restaurant).
What local community or health services are near Guaranty Bank & Trust in Georgetown?
The Georgetown Health Foundation and Addiction Treatment Georgetown are nearby services that support community health and rehabilitation.
Can I find any real estate or mortgage services close to Guaranty Bank & Trust in Georgetown?
Yes, nearby mortgage and real estate services include Ashlynn Kelso - RWM Home Loans, Waymaker Mortgage Company, Doug Smithe - Mortgage Loan Originator, START Real Estate, The Landon Team, Texas First Time Home Buyer, and Sunnie Fox-Real Estate Growth Partner.