Business Details
About
BankTruist
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.6
24 reviews
5 stars
9
4 stars0
3 stars
1
2 stars
1
1 star
13
- SASherwood AveryDec 6, 20251.0Totally don’t care about customer service. Will literally look at you and not open their doors 10 minutes after opening
- MMMisbahSep 11, 20251.0This location is the worst, I wish the bank authority would check and balance who they are hiring for customer service jobs. I went to this location twice. A guy, I guess the name Komry, is a really rude and ill-mannered person. I wish they would take action against him. He doesn't know how to behave in customer service job. Worst experience every time. I will never go to this location again.
- JMJay MoeckJun 30, 20221.0Waited over 10 minutes in drive thru. Nobody came. Went inside and saw 3 tellers chatting with one customer. I asked if the bell didn’t work. She said “why yes it is, we were assisting this one client “. Wait, all three of you? Labor shortage is a joke. They had the people which choose not to take my deposit. In the end I got my deposit taken care of and was told to “have a nice day”. Nothing about the 10 minute wait with no assistance while they all joked with one customer.
- LKLochlainn KobresSep 28, 20211.0Worst bbt bank i have ever been to I waited 20 minutes to cash a check and then when i got to the teller she got up and left and I was waiting for another 20 minutes and still no help so I left
- KSK SenApr 5, 20165.0Awesome bank. Very friendly.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the Drive-Through service available at this Truist location?
Drive-Through hours are Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The Drive-Through is closed on Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for daily transactions and savings accounts for saving money for goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, at a branch during business hours, or by phone at 844-4TRUIST (844-487-8487) Monday through Friday, 8 AM to 8 PM, and Saturday, 8 AM to 5 PM.
How do I activate my Truist debit card?
You can activate your Truist debit card online to start making digital and in-person purchases using the funds in your checking account.
What products and services can I find at Truist?
Truist offers products such as checking, commercial accounts, credit cards, loans, mortgages, online and mobile banking, small business banking, personal savings, and wealth management services.
Are there nearby Truist or BB&T locations to this branch?
Yes, there are multiple nearby Truist branches as well as a BB&T Mortgage office close to this Truist location, which can be convenient if you need mortgage or other banking services.
What nearby places can I visit for coffee before or after my visit to Truist?
You can visit nearby coffee shops like Shared Table Coffee Shop or 1418 Coffee, which are great spots to relax before or after your banking needs at Truist.
Are there any community services or religious organizations near the Truist branch?
Yes, United Christian Church and Springcreek Church are nearby, making Truist convenient for members attending these local religious organizations.
Does Truist offer appointment scheduling for more personalized banking services?
Yes, you can schedule an appointment with Truist through their online reservation system to access personalized services like trust, leasing, or cash management by appointment.