Prosperity Bank

3.4
40 reviews

About

BankATMProsperity Bank
At Prosperity Bank, we're dedicated to providing services that will simplify your everyday financial needs. Across Texas and Oklahoma, local professionals at more than 280 banking centers are available to assist with checking, savings, credit cards, loans, online banking, and mobile services. Experts in Trust Management, Business Lending, and Mortgage Loans are ready to help you manage wealth, build your home, and build your business. Visit us online or stop by your nearest location to learn more. Member FDIC

Location

Prosperity Bank
2218 North Jupiter Road, Garland, TX
75044, United States

Hours

Reviews

3.4
40 reviews
5 stars
21
4 stars
3
3 stars
0
2 stars
2
1 star
14
  • TT
    TyCobb9999
    Aug 19, 2025
    1.0
    Went in with my brother at around 11:15 on Aug 19 2025 to have a document notarized. We stood at the “wait here” sign for several minutes, while the SINGLE teller, a young Asian girl, messed around with whatever was on her desk. Then another employee came by, and they chit-chatted for a few minutes, while we continued to stand there, contemplating the importance of customer service in this company’s list of priorities. Finally, she saw fit to call us forward. We told her we just needed to have our signatures notarized. She then said something that sounded like it was in her native tongue. After 4 tries, we finally discerned that she was trying to tell us that “we don’t notarize that kind of document”. What a load of B.S.! We went across the street and the UPS Store had us in and out in 5 minutes! You know what, I have been a customer of this institution since the 1970’s, when it was Richardson Credit Union, and they actually CARED about customer service. You know something else? There is still a need for good, old-fashioned bank services. If you can’t, or don’t want to provide simple, basic services, then just go away and be another irrelevant internet bank. You’ve pretty much done that anyway. Update: The generic, insincere response they posted tells you all you need to know; they just don’t care.
  • TT
    toekneefingers138
    Sep 19, 2022
    2.0
    I love prosperity bank, but not this location; Wendy Fuentes is the worst!! I hope she leaves or gets let go soon. I have never met someone so impersonable at a prosperity banking center as her. I have been an account holder almost 20 years.
  • NW
    Nick Webb
    Oct 7, 2021
    5.0
    This is a great local bank and it has been a pleasure working with Akeem!
  • CA
    Caro Avila
    Aug 9, 2019
    5.0
    Karen Nguyen Love her she is so nice ❤️
  • WE
    Windy Englebretson
    Feb 26, 2016
    5.0
    Luis Parada, you turned my day completely around. My family and I thank you!!!

Frequently Asked Questions About Prosperity Bank

What financial services does Prosperity Bank offer at its Garland location?

Prosperity Bank in Garland provides checking, savings, credit cards, loans, online banking, mobile services, trust management, business lending, and mortgage loans.

What are the regular branch hours for Prosperity Bank in Garland, TX?

The branch is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and closed Saturday and Sunday.