They deposited my check to someone else account and said they will investigate it but said it would take 5-7 business days mean while I needed the money to pay bills and wouldn’t do anything about it
SP
Sam P
Jan 6, 2026
1.0
Woman working drive thru at noon 1/6, if you hate your job so much please just find a new one. This is the only cap one around and you make it MISERABLE every time with your snarky condecending voice.
FA
Francisco Alderete
Dec 26, 2025
1.0
You can’t call in to any of these branches it all goes overseas, fix this
KP
Karina Palomares
Dec 15, 2025
1.0
Muy mala experiencia. El viernes deposité un cheque que ya he depositado anteriormente sin ningún problema, y esta vez no me dieron absolutamente nada disponible. Llamé y me dijeron que hoy estaría disponible, pero al volver a comunicarme me informaron que lo están reteniendo por cinco días por “sospecha”, sin dar una explicación clara.
Lo más molesto es que en el momento del depósito no te informan que el cheque será retenido tanto tiempo. No te dan la opción de decidir si quieres depositarlo o no sabiendo esa información, y una vez depositado tampoco te permiten revertirlo.
Es muy frustrante, sobre todo cuando uno necesita el dinero, y el banco simplemente se lava las manos. Definitivamente necesitan ser más transparentes y claros con sus clientes.
JM
Jarred McCray
Dec 10, 2025
1.0
The tellers have no customer service skills. The drive thru ATM ate my card and they didn’t do anything about it…so insensitive and inconvenient
What are the regular lobby hours for Capital One Bank in Garland, TX?
The regular lobby hours are Monday through Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 1:00 PM. The branch is closed on Sundays.
When is the drive-through service at Capital One Bank available?
The drive-through is open Monday through Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Where is Capital One Bank located in Garland?
Capital One Bank is located at 2015 Northwest Hwy, Garland, TX 75041, USA.
What services does Capital One Bank offer at this location?
Services include branch drive-up, coin machine, night drop, ATM, and walk-up ATM.
What types of banking services are available at this Capital One Bank?
You can get ambassador assistance, open bank accounts, make cash and coin transactions, and access a range of banking and loan services.
Does Capital One Bank have a social media presence where I can find updates or events?
Yes, you can visit their Facebook page at https://www.facebook.com/159579520739796 to find updates and events.
How can I reach Capital One Bank by phone or fax?
You can call them at +1 972-364-6795 or send a fax to +1 972-364-6796.
What nearby dining options are available near Capital One Bank?
Nearby dining options include Northwest Street Tacos, III Fellas BBQ, Cuquita's Restaurant, Double S Texas BBQ Co, Los Auténticos Tacos Express food truck, and Grandy's chicken restaurant.
Are there any nearby fitness or wellness centers close to Capital One Bank?
Yes, Curves gym and Pink Nekta V Steam & Wellness spa are nearby for your fitness and wellness needs.
What nearby facilities can help with transportation or shopping near Capital One Bank?
You can access EAZY CAR Rental for car needs, RaceTrac gas station and convenience store, Pep Boys for auto parts and service, and Golden Family Thrift Store and QB hot deals for shopping nearby.