Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
3.0
20 reviews
5 stars
9
4 stars
1
3 stars0
2 stars0
1 star
10
- RNRashael Noraa’Aug 7, 20251.0Horrible customer service. Gentleman told my account information in front of another bank client
- JAJoey AApr 6, 20231.0Truist! Truist! Please why are all my correspondences in Spanish Truist!! Why are all my statements a month off Truist!! Why do my deposits not show on my mobile banking! Why will you not release certified funds for over a week Why does customer service take forever to answer calls? Why are your agents not educated on when to escalate to managers WHY!!!! WHY!!! WHY!! I will just take my business else where.
- TTTD MD (TDMD)Jan 12, 20231.0Hands down, the WORST banking experience ever! Closed my business and personal accounts today! Yay!!!. I also bank with Wells Fargo, Fidelity and National Bank of Omaha. Could not tolerate the carelessness of the Truist Bank located on FM 423 in Little Elm, TX anymore! Please consider all other financial institutions before banking here! Their customer service, online banking and banking policies are sub-par and antiquated. I DO NOT recommend this bank as a whole. Aaron is a wonderful compassion employee whose hands are tied when it comes to helping. He can only do so much. Praying he finds an opportunity that suites his gifts🙏🏽
- SHSal HiraniOct 6, 20215.0Called this branch in hopes of getting some answers. Spoke to Erica Jordan, who had answers to all my questions. She was amazing. I plan on getting auto loan, Heloc and Personal line of credit with them... Great Experience.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
Truist is open Monday through Friday from 9:00 AM to 5:00 PM and closed on Saturdays and Sundays.
What are the drive-through hours at Truist?
The drive-through is available Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.
How can I open a new account with Truist?
You can open a new account online, by phone at 844-4TRUIST (844-487-8487) during business hours, or by visiting a branch to receive a temporary debit card immediately.
How do I activate my debit card from Truist?
Activate your debit card online to enjoy making digital purchases and in-person payments using your checking account funds.
What products and services does Truist offer?
Truist offers checking and savings accounts, credit cards, loans including mortgages and business loans, online and mobile banking, investment and wealth management, and other financial services.
What is Truist's location and how can I contact the branch?
Truist is located at 12292 FM 423, Frisco, TX 75033. You can reach the branch at +1 469-268-3048.
Are there any ATMs near Truist for convenient cash access?
Yes, the BB&T ATM is nearby, providing easy access to cash before or after visiting Truist.
Which restaurants are located near the Truist branch for a meal before or after banking?
Nearby restaurants include Panda Express, Eggsellent Cafe Frisco, Pizza Hut, Wendy's, Big Tree Japanese Restaurant, and Big Tree Sushi & Grill, offering a variety of dining options.
Are there any educational or fitness centers close to Truist?
Yes, iCode West Frisco, a vocational and technical school, and Flurry Fitness Frisco gym are located nearby for educational and fitness needs.
What medical and health services are available near Truist?
Nearby health services include North Texas Spinal Health (chiropractor), V Smile Family Dental, Precision Family Dentistry, Rendon Orthodontics, About Face Oral and Facial Surgery, and Little Elm - Frisco Children’s Clinic pediatrician.