Bank OZK

3.4
9 reviews

About

Bank
This full-service Bank OZK banking center is conveniently located to serve and support the families and businesses that make up this community. Our bankers understand the local needs and can provide expert guidance along with customized solutions to help our customers reach their financial goals. Whether in-person or through our digital banking services, we want you to have a truly exceptional experience.

Location

Bank OZK
7197 Lebanon Rd., Frisco, TX
75034, United States

Hours

Reviews

3.4
9 reviews
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  • AP
    Alexis Pack
    May 9, 2025
    5.0
    Arpita was so kind and helpful! I appreciate the excellent customer service!
  • AT
    Ashley Thomas
    Dec 31, 2024
    5.0
    I needed a cash advance on a debit card to withdraw a large sum of money from my online bank that doesn't have branches. Not only were they able to help me, they took the time to research the question and solve the problem. Excellent customer service!
  • BH
    Brittney Hunter
    Jun 7, 2024
    1.0
    We came in and banker got started working with us, but as soon as she started she proceeds to say “I have another customer” ??? Incredibly slow process just to simply cash a check. I would not recommend.
  • CS
    Curt Selman
    Aug 7, 2023
    1.0
    This is the worst branch of what is a pretty good bank. Went to make a deposit today of $61.35. Waited in an empty drive thru for 19 minutes to be told that because my deposit contained $4.35 in loose change that she was unable to take it because they don't have a coin counter. I informed her that I rolled everything that could be rolled and that I have never had an issue at any other branch. I then just asked for the deposit back. She then finally made the deposit. Just another way to make customers feel like they are doing something wrong and making rules to allow them to not service the customer. Management at this branch should be shameful to Bank OZK!

Frequently Asked Questions About Bank OZK

What are the regular business hours for Bank OZK at 7197 Lebanon Rd., Frisco?

Bank OZK is open Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.

Does Bank OZK offer drive-through banking services?

Yes, the drive-through is open Monday to Friday from 9:00 AM to 5:00 PM and closed on weekends.