Bank OZK

Reviews

• DL

  Destiny L

  Oct 31, 2025
  1.0
  Coming to the reviews I’m not surprised. I stopped by the branch because I needed to use the restroom and was told because I didn’t have an account I couldn’t use their restroom. Lost a potential customer/member over the utilization of the bathroom.
• RP

  Raven Price

  Jun 9, 2023
  3.0
  Would be nice to have Saturday hours again or even until 6PM on Friday. Makes it difficult to deposit checks that the app can't accept. I work 9-5 myself so can't come when they are open and their night deposit box is useless and out of deposit envelopes and seems to not work anyway. The app works great but as for customer support when you need it, not so much.
• JT

  Jerrick Turner

  Apr 13, 2023
  1.0
  This branch lied when I opened an account that I would be able to overdraft after a year and it’s been over a year I am still not able to over draft. I even went to a branch near me and they told me I would be able to overdraft in March and it’s April I’m still able to overdraft. I called this specific branch today and I talked to members at this location and I believe I also talked to the branch manager Evan who told me that I can’t overdraft and they won’t allow me. WOW. Who likes being lied to?? I will be closing my account.
• PP

  Padmaja

  Jul 10, 2021
  4.0
  Weekend hours would give a 5star definitely.

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