Wells Fargo Bank

2.8
77 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
2850 Heritage Trace Pkwy, Fort Worth, TX
76177, United States

Hours

Reviews

2.8
77 reviews
5 stars
29
4 stars
4
3 stars
3
2 stars
4
1 star
37
  • KM
    kent munsch
    Nov 4, 2025
    1.0
    Branch manager, Joyce is rude, sarcastic, and unprofessional… I filled out a survey on her, and then she retaliated against me. She made up lies to get my bank accounts closed after 32 years being a Wells Fargo customer…
  • PB
    Paul B
    Sep 16, 2025
    2.0
    ATM Machine takes money and then malfunctions. Can’t spit my bills back out or credit my account. Customer service just sends you to a different representative because nobody is capable of doing anything on their end, it’s always someone else’s department. Branch Manager Joyce Holmes and Personal Banker Robert Reyes gave me the run around until I left. Nobody has the ability to credit an account or return funds. It’s always someone else’s issue. I would have liked it if just one person would have said, “Hey, I know this is a serious issue and we would love to help you get this sorted out as quickly as possible.” Everyone shifts blame so they don’t have to do any work. Very irritating experience.
  • MK
    Margaret Koprek
    Jul 12, 2025
    1.0
    Slowest location Spent 20 minutes in the drive through for the teller to tell me she can't find me by my drivers license. Then, couldn't follow instructions on the deposit. Complete incompetence.
  • JB
    Jeni Bristol
    May 30, 2025
    1.0
    I’ve never once been able to walk into this location and get any kind of service without an appointment! All I needed was a simple signature notarized and NOPE-one hour wait or make an appointment (first available-4 hours). That’s pathetic! I’ve been a customer with WF since 1972!!!!!! If it wasn’t so difficult to set up with another bank, I’d be a former customer within 4 hours!!!! But…today is the day I move to be just that SOON-former customer in the works.
  • CH
    Caleb H
    May 5, 2018
    5.0
    Always a friendly staff and even make nice conversation while processing your request. Enjoy my time every time I go in there!

Frequently Asked Questions About Wells Fargo Bank

What products and services does Wells Fargo Bank offer at this location?

This Wells Fargo Bank location offers deposit products, personal and business checking accounts, credit cards, and savings tools.

What are the regular business hours for Wells Fargo Bank at 2850 Heritage Trace Pkwy, Fort Worth?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.