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United Texas Credit Union is a member-owned, not-for-profit financial cooperative with the mission of improving the financial well-being of our members and the communities we serve. Our field of membership includes Tarrant, Bexar, Kendall, and Comal Counties. We are a full-service financial institution with six locations, over 20,000 members, and over $400 million in assets. We deliver friendly service, done right. Please contact us at 1-800-531-8456 to request a specific transaction on your account.
Visited this place two fridays ago and spoke to a young man about refinancing our vehicle. He was friendly enough and explained he would be on vacation the following week and passed me off to one of his colleagues in a group chat.
I filled out the application when I got home on the same day, and texted them photos of my ID, insurance, etc as requested. And then… nothing.
Two weeks passed and I haven’t heard a word back from anyone here. Not the kid I spoke with in the lobby, or the guy he handed me off to. Not so much as a call, text or email (and they had all three). Meanwhile, the deadline for purchasing my vehicles extended warranty through the manufacturer came and went.
Very disappointed. This place is a joke. Avoid doing business here.
CM
CD Mac
Aug 7, 2025
5.0
Laura and her team are phenomenal! Knowledgeable, expedient, and great for networking connections for things/people we need to know while setting up our new business. Thank you!
BS
Betty Snodgrass
Jul 1, 2025
5.0
Every time I go into United Tx Credit Union every one is very kind, helpful and friendly. The service is always outstanding. I will recommend this place to every one.
LD
Lanie Duke
Jul 1, 2025
5.0
I came to United Texas trying to get the funding needed for home repairs on my deceased parents’ house. It’s a heavy & difficult situation, but Shelby made the process as seamless as possible. At every turn he went above and beyond to provide excellent customer service. He communicated clearly, calling in to check in with updates on the process, moved things forward expeditiously, and did it all with such a positive, can-do attitude. I cannot recommend this branch or Shelby enough!
Frequently Asked Questions About United Texas Credit Union
What are the regular in-person operating hours for United Texas Credit Union at Golden Triangle?
United Texas Credit Union at Golden Triangle is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
Does United Texas Credit Union offer drive-through service hours?
Yes, drive-through service is available Monday through Friday from 8:00 AM to 5:00 PM, and is closed on weekends.
What are the online service hours for United Texas Credit Union?
Online services are available Monday to Friday from 7:30 AM to 6:30 PM and Saturdays from 8:30 AM to 1:00 PM; closed on Sundays.
Is United Texas Credit Union open on major holidays?
United Texas Credit Union is closed on holidays such as November 11, November 27, December 25, and January 1. On December 24 and December 31, it operates from 9:00 AM to 1:00 PM.
Does United Texas Credit Union require proof of vaccination for entry?
No, proof of vaccination is not required to access United Texas Credit Union services.
What languages are supported at United Texas Credit Union?
United Texas Credit Union offers services in English and Spanish.
What types of financial products does United Texas Credit Union provide?
They offer savings, checking, money market accounts, IRAs, youth accounts, club accounts, various loans including auto, home, personal, business, SBA, student loans, credit cards, gift cards, and more.
Are there nearby places to grab a meal or a coffee near United Texas Credit Union Golden Triangle location?
Yes, nearby options include Rosati's Pizza for Italian, Dunkin' for coffee and donuts, McDonald's for fast food, Jersey Mike's Subs for sandwiches, and Jamba for smoothies and health foods.
What automotive services are available near United Texas Credit Union?
Nearby automotive services include Firestone Complete Auto Care, Sun Auto Tire & Service, Caliber Auto Care, Take 5 Oil Change, and Lug Nuts DIY and Full Service Auto Repair.
How can I reach United Texas Credit Union or access their customer support?
You can contact them by phone at +1 817-834-9777 or toll-free at 1-800-531-8456, email at ask@utxcu.com, or visit their website at https://www.utxcu.com.