Wells Fargo Bank

2.4
54 reviews
Wells Fargo employee helping two people

About

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Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
13301 Midway Rd, Farmers Branch, TX
75244, United States

Hours

Reviews

2.4
54 reviews
5 stars
15
4 stars
3
3 stars
3
2 stars
0
1 star
33
  • SS
    Selena
    Oct 19, 2025
    1.0
    I am a female business owner and a Wells Fargo customer who was treated very rudely. I made appointment to solve a wrong check need cancelation. First I did phone call, they customer service is frastrated no nothing finally trasfer me to finnancial department guy which is rude, push me to the position canceled my credit card account. Then cancelled all my credit card reword cash. They did fast without my exact confirm. After that, I made appointment to the midway farm branch bank. The beginning part talk with first lady is ok. Then a guy come without reason start talk to arguing can't let me finishing my explanation. I was get really upset and push to the edge again. They no intention to solve problems. I have to say sir, please don't arguing with me. If we can't solve problem I will close my account. Then they feel resolved. Hurry up start my closing process. I even tried call the check withdraw bank. The guy still can't stop his arguing words and push me finishing sign during my call and push me out. That is really rude and unprofessional. Their way for solving problems is knock out customer letting customer have problems and leaving.
  • AC
    Andres Claro
    Oct 1, 2025
    1.0
    The woman in customer service told me that I could continue using my account and money without any problem while I requested the new card since I had lost it, I literally told her that I would need to pay my rent and I shouldn't have any problems, she replied that I wouldn't have any problem, but to my surprise Today I can't pay the rent Thanks to the fact that this woman was not able to advise me correctly, now I have to wait for the new card to arrive in 7 days, it is a mediocre bank that cannot manage a simple card activation in its facilities.
  • JB
    Jamaal Bosley
    Jul 20, 2022
    1.0
    Over thirty minutes to withdraw twenty bucks at the window. Awful just awful.
  • MP
    Manny Panngasiri
    Apr 5, 2022
    1.0
    Had to wait 1 hour to deposit a check. Had 5 people in line and only one person to help and one person to stare at her doing the work. Not acceptable.
  • MZ
    Maria Zuniga
    Aug 16, 2021
    1.0
    I walking in to ask if they have a notary, and they do have one, but he was on personal phone call for pretty much long time, he saw me and didn't care he went to another room to finish with his call. He camback to his seat and having another phone call.. totally disappointed

Frequently Asked Questions About Wells Fargo Bank

What types of banking products does Wells Fargo Bank in Farmers Branch offer?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

Where is Wells Fargo Bank located in Farmers Branch, TX?

It is located at 13301 Midway Rd, Ste 100, Farmers Branch, TX 75244.