Wells Fargo Bank

2.0
67 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughAvailable

Location

Wells Fargo Bank
665 E Redd Rd, El Paso, TX
79912, United States

Hours

Reviews

2.0
67 reviews
5 stars
15
4 stars
1
3 stars
2
2 stars
2
1 star
47
  • NF
    Nidia Flores
    Nov 8, 2025
    1.0
    Ridiculous wait times- staff appropriately! Waited in the commercial line for 45 minutes
  • RT
    Richard Torres
    Oct 31, 2025
    1.0
    The customer service at Wells Fargo is trash! The lines are ALWAYS horrendous. A bunch of employees but very few tellers!
  • AG
    Ashton Graham
    Aug 28, 2025
    1.0
    I am disappointed and disgusted at the treatment I received from your Senior Premier Banker at the Wells Fargo Redd Rd location in El Paso, TX. I have been trying to close a business estate acct of my deceased father since the end of June and it's now almost September. Today the "Senior Premier Banker" finally returned my phone call (after numerous emails and phone calls) only to tell me she "just doesn't have the time to spend on the phone between customers with the legal dept" She proceeded to give me a number to the estate dept along with a reference number! She told me she may be able to meet with me week after next since she will be out of the office next week. I called the number it was the consumer legal dept. not the business legal dept. that I needed. Then after being transferred, I was informed that they had no record of the letter I had written dated June 23rd that the "Senior Premier Banker" from the Wells Fargo on Redd Road told me she had sent. Of course, the gentleman on the phone told me - you will need to go into a WF branch bank to have this acct. transferred! This is unacceptable customer service from your "Senior Premier Banker" that just didn't have time to call the legal dept.
  • MU
    Mike Ullrich
    Aug 6, 2025
    1.0
    Just like every other comment here, this branch is useless. Can't pick up the phone, slow, long lines, and unable to accept coins. Would be nice to know they can't accept coins. Maybe if they answer the phone it could save customers time. Who is managing this branch? With the amount of 1 stars from customers the higher up management needs to look into this.
  • AF
    Adolfo Flores
    Mar 16, 2018
    5.0
    Definitely and Absolutely Amazing Experience. I Love You All Employees Member's. 😍😘🤗🤗☺☺😊

Frequently Asked Questions About Wells Fargo Bank

What banking products does Wells Fargo Bank at 665 E Redd Rd offer?

The bank offers deposit products including personal and business checking accounts, credit cards, and savings tools.

What are the regular operating hours of Wells Fargo Bank at this location?

The bank is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.