Wells Fargo Bank

Reviews

• DM

  Dharshini M

  Apr 29, 2024
  5.0
  This is my home Wells Fargo, and I go in for every little thing, withdrawals, deposits, wire transfer, etc. The only thing they no longer do is medallions. I've always had great support from the entire team in this branch.
• CH

  Christina Harris

  Apr 12, 2023
  5.0
  I stopped by this location today, to ask a few questions regarding my mom's account. Recently, she has not had a positive customer experience. I sat with Mario (a banker that normally works out of a different location). He explained policies/procedures and helped me to understand that certain accounts can only be handled by a specific department, that can only be reached by a toll-free number. He was so pleasant to work with and confidently answered my questions. THANK YOU MARIO for taking a few minutes to help me this morning. Your kindness makes a difference!
• TS

  Tim Schmitz

  Jan 7, 2023
  2.0
  The most interesting happening in this declining branch was having a teller tell me that the ATM wasn’t their responsibility.
• EI

  EmGenisys Inc

  Jan 6, 2021
  1.0
  Today I went in to do a name change on my joint account with my husband (finally using married name). I brought in all of the documents and identification I could possibly need to make these changes, including my husband's debit card and husbands driver's license. I accidentally left the debit card at the branch and immediately went back in to get it. The teller who had received it was going to give it to me, and another teller intercepted and would not allow me to have my husbands card. I then asked to get the manager involved. The manager who had seen me with the card and helped me previously refused to give me back the card I had dropped. I consider this theft. He said only my husband could pick it up, even though I clearly walked in with the card and had permission from my husband to have it. He was highly unprofessional. I told him I would be happy to answer and password or account information and asked him to call my husband for verification (which is sufficient to make changes on our home loan, credit card payments or other transfers). He then made additional statements how the ATM machine is not liable for identification. I have been a customer at Wells Fargo for over 12 years, have a home loan through them and this is how they treat me. I appreciate their effort to keep our accounts safe but this is unreasonable.
• AB

  Anastasia Beaverhausen

  Jun 23, 2019
  1.0
  Don't do it!!! Talking to a banker there is worse than dealing with a rabid dog. They just ain't nice...and this is Drippin'!!

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