At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Alejandro and the rest of the staff are always amazing. From the tellers and the desk, to management, everyone always treats us with respect and appreciation. Hands downs, amazing service.
SB
Sergio Brennes
Jul 23, 2025
3.0
They don't sell 3 checks
SW
Shawarma World
Apr 14, 2025
1.0
I've been a client with this bank since 2022 as a business account.
The guy who was responsible for my account was named Hossam Shannak. One day he told me about their merchant service. After couple conversations he convinced us to sign up with their merchant service, if I got the equipment from one of the third part companies they are dealing with .
I agreed based on the fact that he said they will cover the cost of the equipment.
After that, the bank reached out to me through Hossam telling me they only can cover 50%. I still agreed, since I would still be saving money.
I paid the full price and waited for my refund.
I call hosam regarding my refund just to find out that he quit and moved to another bank. He gave me his boss name and contact info, Jose Gaona, the manager of the branch and he said Jose should be up to date with all the details.
Jose asked for my invoices and said I'm working on it.
Today, after 2 months, Jose calls me and said we are sorry refund has to be done within 30 days of the purchase date. He said they are sorry, I have to pay the full price. I submitted my request for the refund well in advance of the 30 day cutoff.
They are a group of unethical people that do not respect their words and their clients money.
When your employees quit, it is someone else responsibility to pick up remaining work. I'm dealing with a bank, not with individuals. When I told the manager he should be responsible for pickup the incomplete work, he got upset.
Yes sir, Jose Gaona, you are the one responsible for that based on your employees words, especially since he was under your direct training.
BC
Bb C
Aug 28, 2021
5.0
Robert is so nice and explains everything so detailed and he is a cutie pie
KI
Kissee Home Inspections
May 27, 2021
5.0
This branch is the best! As a biz owner, it's nice to know when I call several months later they actually know who I am. Sam is great to work with and the other team has always been friendly and accommodative. Even tho BBT is not my go to bank for certain reasons, when I do have to interact the team at Denton 288 makes it enjoyable!
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the Truist branch's regular business hours?
The Truist branch is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the drive-through window at Truist available?
The drive-through window operates Monday through Friday from 9:00 AM to 5:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. It is closed on Sundays.
What types of banking products does Truist offer at this location?
Truist offers Checking, Commercial accounts, Credit Cards, Loans, Mortgage, Online & Mobile banking, Personal Savings, Small Business Banking, and Wealth Management products.
How can I open a new account at Truist?
You can open a new account online, by phone at 844-4TRUIST, or by visiting a branch during business hours. Truist CDs must be opened at a branch.
How do I activate my Truist debit card?
Activate your debit card online to begin making digital purchases and in-person payments using funds from your checking account.
What special services does Truist provide by appointment?
Truist offers Trust Services, Leasing Services, and Cash Management services by appointment.
What nearby fast food restaurants can I visit after banking at Truist?
Nearby fast food options include Chick-fil-A, Carl's Jr, Five Guys, Whataburger, Del Taco, and Popeyes, all just a short distance from the Truist branch.
Are there any convenient gas stations near Truist for quick fuel or snacks?
Yes, RaceTrac gas stations are nearby offering fuel, convenience store items, and ATMs for your convenience.
What other services can I find near Truist if I need dental or orthodontic care?
Ideal Dental and Smile Workshop are nearby dental and orthodontic care providers located near Truist for your oral health needs.
How can nearby shopping options complement my visit to Truist?
You can visit nearby retail stores like Catherines for women's clothing, Payless ShoeSource for shoes, Uptown Cheapskate for thrift clothing, and RadioShack for electronics, all conveniently located close to Truist.