Truist

3.3
32 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
1707 S LOOP 288, DENTON, TX
76205, United States

Hours

Reviews

3.3
32 reviews
5 stars
18
4 stars
0
3 stars
1
2 stars
0
1 star
13
  • FF
    Ferm-in-the-faith
    5 days ago
    5.0
    Alejandro and the rest of the staff are always amazing. From the tellers and the desk, to management, everyone always treats us with respect and appreciation. Hands downs, amazing service.
  • SB
    Sergio Brennes
    Jul 23, 2025
    3.0
    They don't sell 3 checks
  • SW
    Shawarma World
    Apr 14, 2025
    1.0
    I've been a client with this bank since 2022 as a business account. The guy who was responsible for my account was named Hossam Shannak. One day he told me about their merchant service. After couple conversations he convinced us to sign up with their merchant service, if I got the equipment from one of the third part companies they are dealing with . I agreed based on the fact that he said they will cover the cost of the equipment. After that, the bank reached out to me through Hossam telling me they only can cover 50%. I still agreed, since I would still be saving money. I paid the full price and waited for my refund. I call hosam regarding my refund just to find out that he quit and moved to another bank. He gave me his boss name and contact info, Jose Gaona, the manager of the branch and he said Jose should be up to date with all the details. Jose asked for my invoices and said I'm working on it. Today, after 2 months, Jose calls me and said we are sorry refund has to be done within 30 days of the purchase date. He said they are sorry, I have to pay the full price. I submitted my request for the refund well in advance of the 30 day cutoff. They are a group of unethical people that do not respect their words and their clients money. When your employees quit, it is someone else responsibility to pick up remaining work. I'm dealing with a bank, not with individuals. When I told the manager he should be responsible for pickup the incomplete work, he got upset. Yes sir, Jose Gaona, you are the one responsible for that based on your employees words, especially since he was under your direct training.
  • BC
    Bb C
    Aug 28, 2021
    5.0
    Robert is so nice and explains everything so detailed and he is a cutie pie
  • KI
    Kissee Home Inspections
    May 27, 2021
    5.0
    This branch is the best! As a biz owner, it's nice to know when I call several months later they actually know who I am. Sam is great to work with and the other team has always been friendly and accommodative. Even tho BBT is not my go to bank for certain reasons, when I do have to interact the team at Denton 288 makes it enjoyable!

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.