DATCU East Denton Branch

4.2
29 reviews

About

Credit Union
Established by North Texas area educators, DATCU serves your financial needs by learning what makes your goals unique to you. Visit one of our branches and see why our concierge service helps you understand what short or long term goals you can accomplish with thoughtful planning and coordination of free checking and savings accounts, low interest loans, and a trusted partner.

Details

  • Drive-throughAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

DATCU East Denton Branch
3620 Duchess Drive, Denton, TX
76209, United States

Hours

Reviews

4.2
29 reviews
5 stars
22
4 stars
1
3 stars
0
2 stars
1
1 star
5
  • DT
    d t
    Dec 31, 2025
    5.0
    DATCU in general is great and this branch is no exception. All the tellers and bankers I've dealt with have been helpful, knowledgeable, and friendly.
  • JJ
    Janet Jensen
    Dec 24, 2025
    5.0
    My branch is like an old episode of Cheers "where everyone knows your name".
  • CC
    Casey
    Sep 25, 2025
    1.0
    I went to this location to withdraw $60 in cash and close my account. The ATM was down, so I went inside. Instead of simply withdrawing the $60 and closing my account, the employee closed my account, issued a cashier’s check, and never gave me the cash. When I asked, he spent over 20 minutes on his computer before telling me the ONLY way to get the $60 in cash was to cash the entire check and pay a $16 “non-member fee.” In other words, I was expected to pay for THEIR mistake. I tried cashing the check at Walmart for $8, but their system flagged it. When I called another DATCU branch, I was told the check was valid but my only option was to pay the $16 fee since it wouldn’t clear elsewhere. What should have been a simple 5-minute process turned into a 2-hour ordeal with no resolution. After driving 40 minutes to Denton just for this, my entire trip was wasted and I had to reschedule with the person I was meeting in Plano. Careless, unprofessional, and a complete waste of time.
  • RG
    Robbin Gunter
    Sep 24, 2025
    5.0
    Been banking here for over 20yrs if that says anything! Great people and service. Nothing like a local credit union~
  • CS
    Cynthia Stafford
    Sep 16, 2025
    5.0
    Very friendly, helpful & quick to meet your financial needs.

Frequently Asked Questions About DATCU East Denton Branch

What are the operating hours of DATCU East Denton Branch?

DATCU East Denton Branch is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Where is DATCU East Denton Branch located?

The branch is located at 3620 Duchess Drive, Denton, TX 76209, United States.