Wells Fargo Bank

3.0
49 reviews
Wells Fargo employee helping two people

About

BankATMBusiness Banking ServiceOnline BankingSavings Bank
Deposit products offered by Wells Fargo Bank, N. A. Member FDIC. We’re here to help you move forward—whether you're managing everyday finances or planning for what’s next. Explore a full suite of banking solutions, from personal and business checking accounts, to credit cards and savings tools. Stop by or book an appointment when you’re ready.

Details

  • Drive-throughNot available

Location

Wells Fargo Bank
18190 Dallas Pkwy, Dallas, TX
75287, United States

Hours

Reviews

3.0
49 reviews
5 stars
22
4 stars
1
3 stars
2
2 stars
1
1 star
23
  • CA
    Corbyn Alcocer
    Nov 5, 2025
    1.0
    Terrible customer service. Would give 0 stars of possible
  • LL
    lesur lately
    Nov 5, 2025
    1.0
    Went there to open a credit card to transfer my current credit card balance with Wells Fargo. I was told that I would have to come back the next day and set an appointment as they only had one banker. I sat and got information from the manager in which he said that I could transfer the balance from my current credit card over to the new one, so I made an appointment for the next day. Went the next day to open the credit card and they didn’t transfer the balance over, so I called all the rest of the day trying to get ahold of the banker that helped me, once I finally did she said I could call the credit card dept. and they would be able to do that balance transfer for me, so I had to call the very next morning just to be told that you couldn’t do that. I felt scammed and taken advantage of. These people don’t know what they are doing and don’t care about your time. I subsequently closed the new card and will be reaching out to their district manager about the matter and moving my account and opening a new card with another bank. HORRIBLE EXPERIENCE.
  • RC
    Rafaela C
    Sep 26, 2025
    5.0
    my husband and I received the best customer service here. pahola was extremely helpful, kind and patient, she spent a lot of time helping us while also taking care of other customers.
  • CS
    christin siby
    Aug 19, 2024
    1.0
    Such a waste of time, they have one teller working on a monday afternoon. !!! Wasting people time
  • SB
    Sanchez Bookr
    Jun 2, 2021
    1.0
    Do NOT GOto this location if you have something to do , it seems as if the tellers purposely move slow as possible intentionally ... They have NO SENSE of urgency and it’s shows Corporate/Management needs to see about this location Wells Fargo can’t know this is being ran in such way!!!

Frequently Asked Questions About Wells Fargo Bank

What banking products does Wells Fargo Bank offer at the Dallas Pkwy location?

Wells Fargo Bank offers a full suite of banking solutions including personal and business checking accounts, credit cards, and savings tools.

What are the operating hours for Wells Fargo Bank on Dallas Pkwy?

The bank is open Monday to Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.