Truist

2.2
35 reviews
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Business Details

10641 FOREST LN, DALLAS, TX
75243, United States
(972) 792-4240
http://www.truist.com/locations
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About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
10641 FOREST LN, DALLAS, TX
75243, United States

Hours

Reviews

2.2
35 reviews
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1 star
23
  • BD
    Beletse Debas
    Oct 2, 2025
    1.0
    I visited the bank to have insurance paperwork notarized. The notary refused to process the document, stating, 'Your document is not approved.' When I asked for a reason, she said her manager had not approved it but couldn't provide any specific explanation. The manager then claimed the document was 'expired,' but the date he was referring to be the insurance term's inception date (October 2024 - October 2025), not an expiration date for the notary form itself. The service I received was unprofessional and disrespectful."
  • ML
    mlbd LLC
    Oct 2, 2025
    1.0
    Not professional at all
  • LC
    Lee Calhoun
    Jul 23, 2025
    1.0
    Fun fact! You cannot get your 10 day Auto Loan payoff letter on their website or have it emailed. It has to be faxed (2 business days) or mailed (5-7 business days). Sounds a little shady? Because it is. Will never finance through this failing bank again.
  • MD
    Muhur Dori
    Jun 19, 2025
    1.0
    I am writing to express my disappointment with my recent experience at your branch. I visited to enable ACH payment functionality, as I was instructed to do so. I explained the situation to the branch manager, Micheal, but unfortunately, he was unable to assist me and directed me to call the 1800 number. Upon calling the number, I was advised to visit any Truist bank to resolve the issue. When I spoke with the manager again, I was met with a response that I found to be unprofessional and discourteous. Subsequently, I traveled to another branch, where Luis and Pam provided excellent and professional assistance, despite the fact that they informed me that only a banker could resolve the issue.
  • LJ
    Luna Jimenez
    Sep 23, 2019
    1.0
    I been coming for three day trying to open an account around 4pm-5pm and they never have a banker don’t Waiste your time
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Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.