Business Details
About
Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.
Location
Hours
Reviews
2.5
16 reviews
5 stars
4
4 stars
2
3 stars0
2 stars
2
1 star
8
- LKlarry kingOct 5, 20235.0This is the BEST Truist location to go to in Dallas! Manny is the best there- he helped me and my family with what we needed. He is extremely professional, attentive and provided AMAZING service. i highly recommend to ask for him for your banking needs. Shoutout to Manny 🙏🏼🙏🏼🙏🏼
- MEMary EllisSep 15, 20211.0Worst customer service from a teller who says she’s worked there for 3.5 years. She wanted to go back and forth with me over a miscommunication about endorsing a check for deposit when she was asking me to write our company name and even tells me “my co worker heard me say it” and then after I ask if I the bank manager is in and she responds by lobbying at his door and saying his name I ask if she needs to call for him or do I go in and she said “oh well I can call him you never said you wanted to speak with him.....” then tells me she knows my boss “very well” yes I do too it’s a family company. Horrible customer service.
- MJMs JAug 2, 20211.0This bank is horrible they are more concern about leaving at 5 than helping their customer and when I told them I’ll just go somewhere else they acted like they didn’t even care. I think I just need to take all my money out this non helping customer service company.
Frequently Asked Questions About Truist
Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.
Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks.
Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.
You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)
Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP.
Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account.
Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.
How do you activate your debit card?
A debit card gives you the freedom to make digital purchases and in-person payments using the cash in your checking account—but you'll need to activate it first. Activate your card online.
What are the drive-through hours at Truist on weekdays?
The Truist drive-through is open Monday through Friday from 9:00 AM to 5:00 PM.
Are the Truist branch and drive-through open on weekends?
No, both the branch and drive-through are closed on Saturdays and Sundays.
What types of accounts does Truist offer?
Truist offers checking accounts for day-to-day transactions and savings accounts to save money for goals or emergencies.
How can I open a new account at Truist?
You can open a new account online, by phone, or at a branch. Online applications require waiting for mailed debit cards, while branching allows immediate card use. Phone support is available Monday to Friday 8 AM to 8 PM, and Saturday 8 AM to 5 PM.
How do I activate my Truist debit card?
Debit cards must be activated online to start making digital and in-person payments linked to your checking account.
What are Truist's main services and specialties?
Truist provides deposit transactions, loans, mortgages, credit cards, investment services, insurance, and business banking. Specialties include checking and savings accounts, mortgages, personal and business loans, credit cards, financial planning, and online banking.
What nearby places can help customers visiting Truist for financial needs?
Nearby options include BB&T bank for additional banking needs, Western Union for money transfer services, and QuikTrip convenience store for quick stops before or after visiting Truist.
How does being near Dallas Love Field Airport benefit Truist customers?
Customers traveling via Dallas Love Field Airport can conveniently stop by Truist for banking services as the bank is located close to the airport, making it easy for travelers to manage finances during trips.
Are there dining options near Truist for customers planning to eat before or after their visit?
Yes, Jack in the Box is a nearby fast food and burger restaurant where customers can grab a meal before or after visiting Truist.
Does Truist offer any mobile apps for banking on the go?
Yes, Truist provides mobile apps available on Android and iOS platforms for digital banking convenience.