Truist

3.0
2 reviews

About

Bank
At Truist, our purpose is to inspire and build better lives and communities. That happens through real care to make things better. To meet client needs, to empower teammates, and to lift up communities.

Location

Truist
5820 W NORTHWEST HWY, DALLAS, TX
75225, United States

Hours

Reviews

3.0
2 reviews
5 stars
1
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • CP
    Cane Law Firm, PLLC
    Jan 5, 2023
    5.0
    I came in to open a business account after having Bank of America for 12 years...this bank and branch was oh so accommodating!!!! Andy was an absolute pleasure...he went above and beyond. I will now be bringing my personal accounts as well!! Thank you!!
  • BW
    Bret Wesolek
    Sep 16, 2022
    1.0
    I got a loan for my car a few years ago from BBT. So BBT gets bought out/absorbed by Truist. No big deal, good logo. But don't try to get ahold of any one during their posted customer service hours. 8am to 8pm Mon-Fri. Your superb customer service system has hung up on me... twice. So I'm just trying to fix a little problem... I double payed the loan last month.... stupid, but I'll just swallow it. But nooooooo, now I'm delinquent, with fees of $60-some dollars, and probably dinged my credit report. In this world, I guess that's what you get for paying early. I just want to get this corrected and make my upcoming payment. Can y'all handle that?

Frequently Asked Questions About Truist

Do you need a debit card and checks? A safe place to save money you’ve earned? Or both? Check out our checking and savings account options to find the best one for you.

Checking accounts are used for day-to-day transactions, like buying something online or at a store with a debit card, sending money digitally, writing a rent check, or depositing cash and checks. Savings accounts are more of a one-way street—a place to deposit money to save up for a goal or emergency fund.

You can open your new account any way you want. (Note that Truist CDs can only be opened at a branch.)

Online: Get started right away by opening your account online. You’ll have to wait a few days for your debit card and checks to arrive by mail—or you can visit a branch to get a temporary debit card ASAP. Branch: Visit a branch near you during business hours to open your new account. Bonus—you’ll walk out with a ready-to-use temporary debit card with your new checking account. Phone: Call us at 844-4TRUIST (844-487-8487). We’re available Monday through Friday, 8 am to 8 pm, and Saturday, 8 am to 5 pm.