PlainsCapital is a Texas-based bank established in 1988 to provide customers with highly personalized service and competitive commercial & personal banking solutions. Equal Housing Lender. Member FDIC. Services: Full Service Lobby; Safe Deposit Boxes; Cash Advance
WOW! I didn’t think that a bank would look at me with the level of respect I receive at the Gaston branch. I truly can say I love the professionalism and respect I receive. I do recommend my friends and family to give Plaines Capital a chance and opportunity to serve them in all their banking needs.
HM
Herbert Mitchell
Dec 23, 2025
5.0
I have been going to my Gaston bank for YEARS. I have seen two managers promoted ( I love it). The new manager and the crew is off the chain. (They are awesome). They treat me as if I am millionaire. The staff respect for customers can't be defined. No dictionary has yet to list the level of kindness, professionalism and respect the Gaston branch has for their customers. Look, let's keep it simple: Give um a payrise.
AP
Artemis Prime
Sep 16, 2025
5.0
Kia & fellow staff are the best... Come by and find great personalities. Have some Pizza next time. 😁
CH
Christopher H.
Oct 30, 2020
5.0
Fantastic customer service! This is what a bank should be. Karen, Chris, and Mo are terrific. They even have safe deposit boxes at this location (and most other locations, at least in Dallas). What a difference this makes. They are conveniently located in one of the new medical office buildings directly across from Baylor University Medical Center...super convenient for those of us who practice at BUMC. Oh, and they have a special "Protect and Serve" account for medical, fire, police, and military personnel.
DK
Derek Klein
Aug 10, 2020
5.0
Great place to bank. Best customer service I've ever received.
Frequently Asked Questions About PlainsCapital Bank
What are the operating hours of PlainsCapital Bank on weekdays?
PlainsCapital Bank is open Monday through Friday from 8:00 AM to 5:00 PM.
Is PlainsCapital Bank open on weekends?
No, PlainsCapital Bank is closed on Saturdays and Sundays.
Does PlainsCapital Bank offer safe deposit boxes?
Yes, PlainsCapital Bank offers safe deposit box services.
What commercial and personal banking products does PlainsCapital Bank provide?
They offer personal and business checking accounts, money market accounts, IRAs, certificates of deposit, savings accounts, various types of loans including SBA and commercial real estate loans, treasury and cash management, merchant services, investment management, trust and estate services, financial planning, family office services, and oil and gas management.
Is PlainsCapital Bank a member of any banking associations?
Yes, PlainsCapital Bank is a member of the FDIC and is an Equal Housing Lender.
Does PlainsCapital Bank provide cash advance services?
Yes, PlainsCapital Bank offers cash advance services and has this feature available.
Where is PlainsCapital Bank located?
PlainsCapital Bank is located at 3417 Gaston Avenue, Ste 150, Dallas, TX 75246, USA.
What medical and health-related facilities are near PlainsCapital Bank?
Nearby medical facilities include Dallas Gastro - Digestive Health Associates of Texas, Baylor Scott & White Surgical Institute, and Kidney and Hypertension Associates of Dallas, among others.
Are there any dining options near PlainsCapital Bank?
Yes, Espumoso Empanada and Espresso Bar, a cafe and Latin American restaurant, is located near PlainsCapital Bank for a convenient dining option.
How can visiting nearby health centers benefit someone planning to visit PlainsCapital Bank?
Customers visiting PlainsCapital Bank can easily access nearby health specialists such as gastroenterologists and surgeons from clinics like Digestive Health Associates of Texas and the Center for Advanced Surgery, making it convenient to combine medical appointments and banking needs in one trip.