PlainsCapital Bank

4.6
9 reviews

About

BankATM
PlainsCapital is a Texas-based bank established in 1988 to provide customers with highly personalized service and competitive commercial & personal banking solutions. Equal Housing Lender. Member FDIC. Services: Full Service Lobby; Safe Deposit Boxes; Cash Advance

Details

  • Drive-throughNot available
  • Wheelchair accessible entranceAvailable

Location

PlainsCapital Bank
3417 Gaston Avenue, Dallas, TX
75246, United States

Hours

Reviews

4.6
9 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • SS
    Stella Star
    Dec 23, 2025
    5.0
    WOW! I didn’t think that a bank would look at me with the level of respect I receive at the Gaston branch. I truly can say I love the professionalism and respect I receive. I do recommend my friends and family to give Plaines Capital a chance and opportunity to serve them in all their banking needs.
  • HM
    Herbert Mitchell
    Dec 23, 2025
    5.0
    I have been going to my Gaston bank for YEARS. I have seen two managers promoted ( I love it). The new manager and the crew is off the chain. (They are awesome). They treat me as if I am millionaire. The staff respect for customers can't be defined. No dictionary has yet to list the level of kindness, professionalism and respect the Gaston branch has for their customers. Look, let's keep it simple: Give um a payrise.
  • AP
    Artemis Prime
    Sep 16, 2025
    5.0
    Kia & fellow staff are the best... Come by and find great personalities. Have some Pizza next time. 😁
  • CH
    Christopher H.
    Oct 30, 2020
    5.0
    Fantastic customer service! This is what a bank should be. Karen, Chris, and Mo are terrific. They even have safe deposit boxes at this location (and most other locations, at least in Dallas). What a difference this makes. They are conveniently located in one of the new medical office buildings directly across from Baylor University Medical Center...super convenient for those of us who practice at BUMC. Oh, and they have a special "Protect and Serve" account for medical, fire, police, and military personnel.
  • DK
    Derek Klein
    Aug 10, 2020
    5.0
    Great place to bank. Best customer service I've ever received.

Frequently Asked Questions About PlainsCapital Bank

What are the operating hours of PlainsCapital Bank on weekdays?

PlainsCapital Bank is open Monday through Friday from 8:00 AM to 5:00 PM.

Is PlainsCapital Bank open on weekends?

No, PlainsCapital Bank is closed on Saturdays and Sundays.