Business Details
About
BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer ServiceCapital One
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.
Location
Hours
Reviews
2.7
91 reviews
5 stars
34
4 stars
4
3 stars1
2 stars
3
1 star
49
- RSRicky S4 days ago1.0I've called this branch multiple times and no one answers the phone
- SFSusanna Frackiewicz-Ponce6 days ago5.0I had an EXTRAORDINARY customer service experience with Zach Sellers~an Ambassador at this location. Polite. Professional. Personable. Patient. Knowledgeable. Intuitive. Kind. He was exceptional with my transaction, my multiple questions and my online banking knowledge deficits. One of the best, if not THE best customer service experience of my life.
- BBBryce BalousJan 5, 20261.0Called in before driving 30min to make sure I could deposit a check. I get there the lady is rude and turns out u can’t deposit the check thank you wasting my time as usual
- GKGrant KirbyDec 5, 20251.0So apparently this is not a real bank and nobody there knows anything. They wouldn’t even take a check with their name on it because they aren’t authorized. Basically a coffee shop with human ATMs.
- BMBelinda MarsawOct 3, 20255.0The staff here is super helpful. They really take care of their customers without exception.
Frequently Asked Questions About Capital One Bank
What are the regular business hours for Capital One Bank at 6161 Retail Rd, Dallas?
The bank is open from 9:00 AM to 5:00 PM, Monday through Friday, and is closed on weekends.
Is there a drive-through service available at this Capital One Bank branch?
Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on Saturdays and Sundays.
What banking services does Capital One Bank at this location offer?
Services include ATM access, branch drive-up, night drop, walk-up ATM, and assistance with opening bank accounts and cash or coin transactions.
How can I contact Capital One Bank at this Dallas location by phone or fax?
You can reach them by phone at +1 214-414-3882 or by fax at +1 469-232-9566.
Where can I find information about upcoming events hosted by Capital One near this branch?
You can find event information at the Capital One events page: https://www.capitalone.com/local/events.
Are there any other banks near Capital One Bank in Dallas for additional financial services?
Yes, nearby banks include Bank of America Financial Center, Bank of America ATM, and First Convenience Bank for your financial needs.
What dining options are available near Capital One Bank at 6161 Retail Rd?
Nearby dining options include Dickey's Barbecue Pit, Chick-fil-A, and CFA Mustafa for a variety of barbecue and chicken restaurant choices.
If I need urgent medical care near Capital One Bank, where can I go?
You can visit Citra Urgent Care or Citra Urgent Care - NW Highway nearby for urgent medical services.
Are there any entertainment or recreation venues near this bank location?
Yes, Dallas Children's Theater and Park Cities are nearby for arts, performances, and recreational activities.
Can I do some shopping close to Capital One Bank on Retail Rd?
You can shop at nearby stores like Saucony for shoes, Walmart Dallas - Retail Rd for groceries and retail, and GameStop for video games and electronics.