Capital One Bank

2.7
88 reviews

About

BankATMBusiness Banking ServiceSavings and Loan AssociationOnline BankingMoney Transfer Service
Your place for all your banking needs. Get Ambassador help, open a bank account, make cash and coin transactions—and more.

Location

Capital One Bank
6161 Retail Rd, Dallas, TX
75231, United States

Hours

Reviews

2.7
88 reviews
5 stars
33
4 stars
4
3 stars
1
2 stars
3
1 star
47
  • BM
    Belinda Marsaw
    Oct 3, 2025
    5.0
    The staff here is super helpful. They really take care of their customers without exception.
  • KH
    Keenan Humm
    Sep 23, 2025
    5.0
    accomplished what i needed in a timely fashion. Justin was clear, helpful, and kind.
  • MN
    Mohammad Nor
    Sep 4, 2025
    5.0
    Mohammad Mohammed nice service good job
  • BB
    Byron Burns
    Aug 27, 2025
    5.0
    Mrs Cree went above and beyond to ask me today. I had made some deposits last week via ATM. I called customer service and they advised me to go in the branch to verify my transactions. Mrs Cree took a look at my account and she knew who to call. Thank you for being so nice, courtesy and showing empathy. God bless
  • AM
    Alexander Martino
    Aug 23, 2025
    5.0
    Good location atms work almost all the time. Good bank choice for those who need atm access and no fee checking/ savings.

Frequently Asked Questions About Capital One Bank

What are the regular business hours for Capital One Bank at 6161 Retail Rd, Dallas?

The bank is open from 9:00 AM to 5:00 PM, Monday through Friday, and is closed on weekends.

Is there a drive-through service available at this Capital One Bank branch?

Yes, the drive-through is open Monday through Friday from 9:00 AM to 5:00 PM, and it is closed on Saturdays and Sundays.