No one answer the phone call for this bank just want to know they have safe deposit box here or not
AA
Anonymous
Oct 2, 2025
1.0
l call many times to the costumers service number and I still waiting and waiting with a restriction when I have emergency and that's why I apply for the card and to raised more my credit score and now am thinking why they want my statements it was only to confirm it was me taking money from the ATM to pay the mechanic now it's make me think they doing spam or fraud I will not recommend this bank I report them to BBB complaint I still waiting for a answer
KV
Kriston Vann
Oct 1, 2025
2.0
Bank takes forever. Wouldn’t recommend going in only 3 windows and you figured with a long line they’d be more fast but nope sloooow.
EA
Eliú Alvarenga (Eliú Alvarenga)
Sep 3, 2025
5.0
So far it been what you will spec from any other bank . Ok
KM
K Michaelis
Aug 4, 2025
1.0
If I could give this branch 0 stars I would. I have called 21 times today, plus called the other surrounding branches a few times too. Every time I “Press 5 to speak with a branch representative” I get sent straight to the general customer service off-shore line, where they cannot help me. I am simply trying to order Euros from my local branch, which cannot be done online and everything online says to call your local branch… When I spoke with the lady at general customer service (not local branch), she told me to call the branch’s number again…
Does this branch simply not have a working phone??? 21 times in 1 hour you would think someone would pick up… HORRIBLE customer service. Capital One PLEASE train your branches to do better.
What are the regular branch hours for Capital One Bank at 4111 Gaston Ave, Dallas?
The bank branch is open Monday through Friday from 9:00 AM to 5:00 PM and is closed on Saturdays and Sundays.
When is the drive-through service available at this Capital One Bank location?
Drive-through service is available Monday through Friday from 9:00 AM to 5:00 PM and closed on weekends.
What banking services are offered at the Capital One Bank branch on Gaston Ave?
Services include branch drive-up, coin machine, night drop, ATM, and walk-up ATM for all your banking needs.
Is there an ATM available at this Capital One Bank location?
Yes, there is an ATM and a walk-up ATM available for customer use.
How can I contact Capital One Bank at 4111 Gaston Ave by phone or fax?
You can call at +1 972-364-6735 or fax at +1 972-364-6736.
Where can I find more information or updates from Capital One Bank Dallas?
You can visit their Facebook page at https://www.facebook.com/119939521410903 or their website at http://www.capitalonebank.com.
What are some nearby places where I can grab a coffee before or after visiting Capital One Bank?
Starbucks is a nearby coffee shop where you can enjoy drinks and snacks conveniently close to the bank.
Are there dining options close to Capital One Bank at Gaston Ave?
Yes, you can visit nearby restaurants such as El viejon Eloteria, Trompo East Dallas, Jimmy John's, Divino's Pizzaria, and Manhattan Eats for a variety of meal options.
What convenience stores or gas stations are near Capital One Bank for quick stops?
7-Eleven is nearby, offering convenience store items, gas station services, and a liquor store.
Are there nearby services available for personal care and grooming near Capital One Bank?
Yes, nearby options include Xecutive Cutz for barber services, Endless Extensions and NLN Hair for beauty salons and spas, as well as D Nail Spa for nail salon services.